Kilburn

I ate half chicken and 2 sides but I wanted to mentioned how lovely, professional and welcoming the staff were tonight.

Truly amazing and made the met up with my friend that much more enjoyable (table 8)

Thank you!

My family and i went for lunch to Nandos in Kilburn. i reccomend the full platter it is perfect for sharing as it has a large portion with a wide range of choices. The service was amazing, staff were so helpful and kind, i was served by Ruben who definitely meeting all customer service requirements and was a delightful host. definietly reccomend for any occasion. The food was so fresh and came in perfect timing. Thank you!!!

I had a lovely time at Kilburn Nando's for XhotXmas16. The staff were incredibly welcoming and friendly. Having now attended not only 100s of Nando's, but also dozens of dinners, I have to say they were by far the most supportive and fun staff we have encountered at an RYN dinner. It was a great evening with our friends and the food wasn't half bad!

Our order was taken quite quickly by a friendly member of staff at the till. Nearly ten minutes later we were approached by 'Laura' who told us one of our meals was not available. My friend was quite upset as we had waited a while already but Laura's was very polite and resolved the issue at hand quickly and ensured we had our food quickly and ensured my friend was happy with his replacement meal. Even though my friend didn't get what he wanted he was still very satisfied.

After the previous visit to Kilburn didn't go down too well, I agreed to come back and give it another go and also to see the manager and discuss my previous visit.

Got there about 7.. and wow it was brighter compared to the last time I was in there. A lot of fresh new lights, a zig zag pattern of colours all around the branch and some fuzzy hanging things up on the raised bit at the back but it's a distraction.

Not a store I enjoyed. Whilst well served by public transport it's not in the nicest area though the store looks impressive from outside it's quite standard on the inside.

This is the most disappointing Nando's experience I have had, and even more disappointing as it was a RYN reviewer event which are meant to be fun and enjoyable!

Arrived and I should have seen this as a sign, as the Nandoca on the door had no idea who 'the group' were or that we were all coming, so I just walked past and sat myself down as I noticed some others had already arrived.

All in all, pretty good. Staff handled the fact there were a lot of us pretty well (and even asked for names to go with orders to make sure they went to the right person which is something most restaurants that host a RYN event should do). Was impressed at how quickly the food came given that they must have taken 25-30 orders in a short space of time. Food was good, chicken neither over nor undercooked; chips fresh with a generous helping of peri-peri salt.

This branch is located on the Edgware Road, a few seconds walk from Brondesbury station (London Overground) and about 4-5mins from Kilburn station (Jubilee Line); it's located on a corner.

A well arranged nandos, felt very comfortable and sat and chatted comfortably in our little booth long after we had finished eating

The initial venue was nothing special in the Nando's world, but I have a few negatives...
The staff were overall good, but one guy was turning up for a shift and tried to jump the queue to get his meal before me... only one person on the till, otherwise it would've been ok...
Chair leg was about fall off so when i pointed it out to the staff guy he was polite.

I had never felt the need to visit Kilburn Nando's until this fine September afternoon alongside James. Initial impressions were very positive with traditional pottery lining the entrance and eye-catching paintings on the walls. We were seated at a booth (you can never turn a booth down, can you?) and proceeded to order almost straight away as there was no queue and it was coming up to 2.30!