Friendliness of Staff *
- Select a value - 5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor) 4 (Good stuff. Very polite) 3 (Not bad. Did everything I asked of them) 2 (Quite rude, ignored me as they walked past) 1 (Rude. Where is the Nando's spirit?)
Speed of Service *
- Select a value - 5 (Under 5 mins - I had only just got back with my cutlery and sauce) 4 (5 - 10 mins - Some conversation had begun) 3 (10 - 15 mins - Nando's average) 2 (15 - 25 mins - Where's the food? Might have asked a staff member) 1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food *
- Select a value - 5 (Nando's fit for a King - The very best (Please tell us why)! 4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce) 4 (Above average - noticeably tastier than normal) 3.5 (Average but with lots of peri-spice) 3 (Average - just as you would expect) 2.5 (Average but needs more peri spice) 2 (Quite disappointing - seems rushed, may have some parts burnt) 1.5 (Very disappointing - cold, flavourless, burnt) 1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness *
- Select a value - 5 (An exceptional Nando's! (Please tell us why) ) 4 (Very clean, newly furnished, impressive artwork and lighting) 3 (Standard Nando's, nothing bad, nothing exceptional) 2 (An old Nando's, needs some investment) 1 (Very dirty, nothing on walls, I wanted to leave!)
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