Kilburn - Eduardo Suarez Review

Eduardo Suarez's picture
How Helpful?: 
Average: 4 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, October 5, 2012
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The initial venue was nothing special in the Nando's world, but I have a few negatives...
The staff were overall good, but one guy was turning up for a shift and tried to jump the queue to get his meal before me... only one person on the till, otherwise it would've been ok...
Chair leg was about fall off so when i pointed it out to the staff guy he was polite.
Toilets were pretty grim, very dated and the sinks needed a clean. The report from the lady was that the hand dryer was running constantly (note, not an airblade).
food was mostly good, except the garlic bread with cheese test failed on them with them charging for 2xcheese, and they weren't melted.
A lot of the plates looked like the dishwasher was broken.

If I could give bonus points I'd say that Mark Thomas was popping in to get take away, but I don't think that's on the marking system :)

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