Park Royal

Average Rating: 
3.76 / 5

Staff: 
Average: 5 (6 votes)
Speed: 
Average: 4.8 (4 votes)
Decoration: 
Average: 4.5 (4 votes)
Food: 
Average: 5 (4 votes)
Royal Leisure Park
London
W3 0PA
020 8896 1469
Halal: 
Yes
Nearby: 
It's located on Royale Leisure Park which is only accessible off the A40 going Westbound. PureGym, a TenPin bowling alley and a Vue cinema are also on the leisure park. Park Royal tube station is a five minute walk away.
Parking: 
The Leisure Park offers free parking.
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, October 2, 2022
Time of Day: 
Weekend Lunch
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On Sunday was visiting for lunch but we had dinner. Very long waiting because less staff to help.
We ordered 2 times Family platter, it's meant 4 whole chicken and 10 sides but they Served only 3 whole chicken and 7 sides,

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, February 9, 2022
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had an issue with the lengthy wait for our order but we came across an amazing staff member called Sam who helped us. We then also spoke to the manager who was brilliant!!! Turned our experience into 5*

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, February 8, 2020
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I’m really disappointed with Nando’s Park Royal, from the moment we walked in to waiting for our table to waiting to order food to waiting for the food.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Friday, July 20, 2018
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I would like to say Alice and Nandos park royal has been exceptional.

She is always helpful and a great member she deserves to be a manager.

Great service thanks nandos park royal!

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, May 4, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located in a huge business center with lots of parking.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Tuesday, June 27, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very happy with nandos always so friendly but this was too nice I'm so suprised every single staff was smiling and helpful keep it up nandos had a terrible experience in Pizza Hut next door to this place and came here was extremely happy and busy staf that helped me get a table was taneal got me a table for 12 in such short time was happy to wait and Mo helped and my family always seeing if we ordered and everything came in time thanks guys I did mention to manager he was very happy too hear

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, June 26, 2017
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hi,

My name is Daniel, I visited Nandos after work and I received an exceptional service from all staff including Iolana who brought me Fork and knife at Mg table.

She also asked me was everything okay during my visit and when I was enjoying my meal.

I am really happy with the service of all the staff, including Iolana.

Thank you all for all your hard work and effort.

Daniel

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, September 2, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

good all in all.. love the fact it is halal..

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 27, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My Mrs and I with our 12 weeks baby girl visited Nandos Park Royal. The food was really good and a member of staff Sadaf (to the best of our memory her name was Sadaf) was exceptionally wonderful and please forward our feedback to her. She has the best customers and humane skills.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Gerry Louis
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, April 26, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my local Branch at one point maybe four years ago as it was a ten minute drive or bus ride from work.
In the Park Royal complex there is a KFC, chiquitos, Pizza Hut, Burger King and a Chinese buffet place I forget the name of. As well as arcade games there's a bowling alley, pool tables and a Vue Cinema boasting 14 screens. As I live near Feltham now, it's all about the cineworld.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 7, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Pulled into this Nando's on my way back up North at about 3pm and it was almost full! It's located on Royale Leisure Park which is only accessible off the A40 going Westbound (so don't miss the Concourse turnoff) and then also make sure you don't miss the small, white road sign saying Leisure Park when you do go Westbound. On the leisure park is a PureGym, TenPin bowling alley and a Vue cinema all accompanied by free parking.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, April 14, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The food was amazing, as always! We had 1/2 a hot periperi chicken with spicy rice, chips and coleslaw on the side. The staff was friendly and polite. Overall we had another excellent experience, dining at Nandos.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Friday, February 14, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There is parking space available here at all times, lovely Big Nandos, and smells amazing. Had a whold chicken shared, with the best sides money can buy... periperi chips, rice, olives and halumi cheese... yummy in you tummy.

The sauces are by far the tastiest sauces i have ever tried.

cannot wait for my next visit

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, January 8, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There is a cinema opposite which is good for a weekend out. We always come to Nandos at Park Royal as we love the food and enjoy the atmosphere. Going to Nandos for a long time, there is a standard of service which we do expect from the staff. We were originally served by a staff member called Danny who was very friendly and very polite. We were then served by a staff member called Kasia who disappointed us completely.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
2-5
Date of Last Visit: 
Tuesday, December 21, 2010
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Gave us free nuts. Generally very good

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
Date of Last Visit: 
Thursday, August 5, 2010
Rating: 
3.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I am a keen nando lover. I have visited many branches but park royal stands out. I was initally going to report to senior management i.e regional manager upwards but after sometime i thought this would be a better way to hopefully rectify the problem.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, January 15, 2009
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located conveniently in a leisure park right next to a cinema. Just off the A40. Good location but don't miss the slip road!

James RYN's picture
How Helpful?: 
No votes yet
Author: 
James RYN
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, January 15, 2009
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As stated by Marc, this branch is conveniently located just off the A40, and certainly easier to park at than the nearby Ealing branches. The visit itself was so average that I can't remember much about it (waiting 4 years to write the review perhaps wasn't the most sensible thing). Good decor but I haven't been back, so perhaps that says it all.