Newcastle - The Gate

Average Rating: 
3.31 / 5

Staff: 
Average: 3.6 (5 votes)
Speed: 
Average: 3.7 (3 votes)
Decoration: 
Average: 3.5 (4 votes)
Food: 
Average: 3 (4 votes)
The Gate
Newgate Street
NE1 5XE
0191 2610131
Halal: 
Yes
Nearby: 
Parking: 
Gallery
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, May 21, 2018
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I found the manager of this establishment to be very rude and patronising. I did raise that with him and explained why I felt this way, however he dimissed the comment and laughed. I was a party of 6 girls who also found him to be unprofessional and arrogant. I would not go back to this particular restaurant.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, February 3, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered simply the four boneless chicken thighs while my friend bought the butterfly chicken with two sides. My friends meal came to the table where u was rudely left waiting while noones brought my food to the table. Then eventually someone asked if we were waiting on food, and then went to check on the food. He didn’t come back and tell me what was happening and I was left waiting while my friends food was getting cold in front of me.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, May 16, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Terry is a great and friendly worker, gets a long well with the customers every time I have visited. He should be rewarded for his great customer service and positive attitude he contrabrutes.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 2, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Turned up at about 5pm, it was pretty busy but I guess it's what you'd expect for a Friday night! Service was very quick, we got seated straight away by a polite young girl. Ordered with no fuss. Appetisers had come by the time we got our drinks, cutlery and sauce, we were very surprised at how fast actually but hey I'm not complaining! I had the quinoa salad (my fave) and my boyfriend had 1/2 a chicken with double chips which he wolfed down extremely fast haha (must have been good).

Anonymous's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 25, 2016
Time of Day: 
Weekend Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was great and had amazing custom service ,zelly was a fantastic fan man who was happy to help and he shoul be thanked.Also chelsea was an amazing and cooked some nice chicken which was delicious. Also i think it was terry how always helps me and my friends laugh.Overall ill be going nandos much more. Shout out to my man zelly extreamly kind.by abha alasi
entey code N079

James RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
James RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, August 5, 2015
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My first visit to Newcastle city centre, and therefore a Nando's was in order!

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Elliott
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, November 9, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A short hop in to Newcastle City Centre, it was time for dinner, and the second Nando's of the day.

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, May 29, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was having a birthday meal with my friends and I thoroughly enjoyed the meal - Jay the waiter was great!

Pompey Ranger's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, January 1, 2013
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is located in the Gate entertainment area of Newcastle and is full of drunken revellers heading to one of the pub/clubs or coming out of the cinema. It is just round the corner from Newcastle's china town and from Eldon square shopping centre and a short walk to st James football ground.

paulgibbins's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
paulgibbins
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, September 8, 2012
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Situated in the middle of Newcastle's state-of-the-art entertainment venue The Gate, it is only a short walk away from the Central train station and Monument or Haymarket Metro stations. Empire Cinema is on the floor above, along with all sorts of other bars etc nearby.

Dom Lerner's picture
How Helpful?: 
No votes yet
Author: 
Dom Lerner
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, September 2, 2012
Time of Day: 
Weekend Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The Nandoca kindly let me use the stamps from my old card and transferred them onto my new one which was very nice of her. Toilets upstairs was a bit of hassle and there was only 1 male toilet! A great Nando's was followed by a solid point for the Villa at The Sport Direct Arena.

nandosundercover's picture
How Helpful?: 
No votes yet
Author: 
nandosundercover
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, August 18, 2012
Rating: 
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was up here with 5-6 others and popped in for a bite to eat before hitting the town. I mentioned RYN explicitly to the manager and told her I would be reviewing the meal and she assured me my party and I wouldn't be disappointed.

Vegescot's picture
How Helpful?: 
No votes yet
Author: 
Vegescot
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, August 18, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Came here to munch some nandos before heading out. To my absolute amazement there was no veggie burgers in stock, normally all I eat at nandos. After asked the manager gave some pitta to try and make up for it, but the damage was done. I don't know how you can't have the main veggie option available, there are no excuses!

There's only two nandos in Newcastle so i guess they can afford to be lax about these kind of things...

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, October 28, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into The Gate for lunch at about 1:30pm on a Friday. The Gate is one of a few shopping centres around Newcastle City Centre - so plenty of stuff to see and do if you're in the area. There are plenty of car parks dotted around the centre too (The Gate also has its own car park at about £6 all day) - but on this occasion I caught the Metro in. Monument station leaves you a couple minutes walk away which is great.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, June 2, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

it was my first time for a cinema in the gate on a date and parked my car in the gate car park which cost me only £3 for nearly 4 hours. hangover two was such a lovely film and found a Nandos on the first floor and we both fancy eating Nandos. thought it would take a long time to get a table as the queue was long. Hasan who was on the door and greeted us in a very friendly manner and gave us menu and said will take 15 min maximum and asked is that ok? didnt forget to write down our name.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 5, 2011
Time of Day: 
Weekend Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having tried to get a table for 2 on the Friday evening and being faced with a 25 minute wait, we opted to return on Saturday lunchtime which was a good decision as the wait for a table was just over 5 minutes.

This branch is located in the heart of Newcastle town centre and is within walking distance of St James' Park so for a pre/post-match meal, look no further!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
Date of Last Visit: 
Tuesday, February 1, 2011
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had the chicken pitta with extra pinapple. There was alot of pinapple juice which made the salad soggy and generally less enjoyable. I ended up wishing I hadn't asked for it and it isn't usually like that.
My partner had a side dish of garlic bread which was burnt, however the staff did exchange this quite happily.