Newcastle - The Gate - nandosundercover Review

nandosundercover's picture
How Helpful?: 
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Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, August 18, 2012
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was up here with 5-6 others and popped in for a bite to eat before hitting the town. I mentioned RYN explicitly to the manager and told her I would be reviewing the meal and she assured me my party and I wouldn't be disappointed.

All was going well and one of my party was ahead of me in the queue, he asked for a veggie burger. After much confusion the staff said 'sorry we don't have any veggie in stock'. We were perplexed as to how one of the two Nandos in a town of 300,000 people couldn't even offer it's premier vegetarian option. The staff carried on as if nothing had happened but I stepped in and demanded some kind of redress for this. The veggie burger-less man was grudingly left to eat a Beanie burger, albeit with some pitta bread and dip I got him to sort it out.

My Halloumi and Mushroom wrap was spot on and I couldn't find fault in any part of my meal, with the chips and rice being bang on.

Whilst we were wolfing down a food we got got chatting to a nice Geordie waitress, or rather she got chatting to us, it was kind of strange really....

Welcome to Newcastle.


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