Newcastle - The Gate - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 17, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After order took 25 mins to get glasses to obtain drinks. 35 mins wait for food. Husband’s chicken and chips cold. Waitress said she would get manager. Another 15 minute wait for manager by which time we were fed up and asked for money back on husband’s meal as did not want to wait another 35 minutes for meal. We had a 3.1/2 drive home as we had brought our grandchildren up earlier in the day to attend University.

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