Gateshead

Average Rating: 
4.26 / 5

Staff: 
Average: 4 (2 votes)
Speed: 
Average: 3.5 (2 votes)
Decoration: 
Average: 5 (2 votes)
Food: 
Average: 3 (2 votes)
Trinity Square
NE8 1AG
0191 477 9664
Halal: 
No
Nearby: 
It's located in the middle of Gateshead which means it is located directly opposite the Gateshead Metro station and bus interchange. In Trinity Sqaure are other eateries such as Frankie & Benny's and a Costa, an Anytime Fitness gym and a Vue cinema.
Parking: 
The whole complex is anchored by a Tesco Extra, which offers free parking for Trinity Square visitors - for up to 4 hours underneath the complex. Follow the yellow roadsigns to "Superstore" to get to the parking.
Photos submitted by: Elliott
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, February 3, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I love Nandos and this week was no exception. Having tried all the local nandos I think these guys do especially well week in and week out. They can make small changes to your order without problem and the staff are always smiling and happy to help. I would recommend nandos in Gateshead to all of my friends so that they can experience Peri peri at its best.

Andrew Keogh's picture
How Helpful?: 
Average: 5 (3 votes)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, March 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

...I'm posting this here due to a complete lack of any response to an earlier posting on the restaurants' Facebook page...

Wasn't particularly busy. Was shown to table by waiter who asked us if we'd been before and left. Went to order food from counter to be met with a fairly impatient person in a blue shirt who seemed to be in a bit of a hurry to get me out of the way. I ordered and went to get drinks and cutlery.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, November 14, 2014
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Walked in on a near full restaurant and was immediately greeted by a guy called Rob who made my us feel like we were the guest of honour even though there was a near enough a hundred guests. I ordered the new boneless platter which I was recommended to us. Food was piping hot and fresh. Every staff member chipped in and the manageress was making sure everyone was genuinely happy. Love this restaurant and will travel from Newcastle for our spicy fix. Well done to your team!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, November 1, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

the restaurant is situated in the blue mall at gateshead metro centre, so has ample, easy parking.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, October 7, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The guy who served us came and gave us table service and he could not have been more polite, we were so impressed with his amazing service. I think his name was Adam.

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, September 28, 2014
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Firstly, before I start the review, I must point out, DO NOT RELY ON THE NANDO'S APP TO FIND THIS OUTLET! It takes you to a housing estate a good mile away from the actual store. Instead you need to head for Gateshead Interchange, and then look for Trinity Square, and you will see Nandos, underneath Vue cinema. If you use the app, like me, you will get lost!

Anonymous's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, July 24, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Butterfly chicken very nice and so was our waiter alan. Been 3 days in a row and coming more often.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, July 22, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited the new Nando's with my daughter at Trinity Square in Gateshead, I was very inpressed, the service by Alan was fantastic, he delivered table service and was very attentitive, asking how are meal was and brining over refill drinks without me having to ask and leave my meal, very impressed by Alan a very friendly and nice guy, a credit to nando's, I will definetely go again, I never leave comments via on line but however felt I had to take time out this time as the my experience was

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, July 22, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We ate Lemon & Herb Chicken Burger/Medium wrap/Fries/large Rice/Soft drinks, delicious food as always. We have made Trinity Square Nando's our regular eating place for a few months now, mainly due to the fantastic service from a staff member by the name of Alan. Alan seems to be able to do everything and anything from serving to cooking, cleaning etc. Obviously a valued member of staff, he treats everyone in the same way, his customer service is exemplary, nice to see.

Pompey Ranger's picture
How Helpful?: 
Average: 3 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, May 15, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is part of the new town centre redevelopment which has an amazingly confusing one way system surrounding it which I tragically fell foul to searching for the entrance to the car park. Also be warned the Post code won't show up on a lot of satnavs (like mine) presumably due to how new it is. You get free parking in the car park below which is attached to the Tescos which seems to be the linchpin of the development.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, April 28, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Travelling back from an ultramarathon weekend in Kielder gave me the perfect chance to check out this new Nando's! It's located in the middle of Gateshead in the new Trinity Square complex. This also means it is located directly opposite the Gateshead Metro station and bus interchange. The whole complex is anchored by a Tesco Extra, which also offers free parking for up to 4 hours underneath the complex. Follow the yellow roadsigns to "Superstore" to get to the parking.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, April 6, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Half chicken for me and my wife had the same with two sides. Great way top reaper for the cinema!
Yummy as always!!!!

Frankie Clark's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 4, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The time we were waiting for our food was PERFECT! It gave me and my sister five mins to catch up before staff brought us our food. Matty, was SO HELPFUL! Helped both me and my sister activate our nandos cards and explained in detail how they work. It was also his first time training on the grill and it was cooked to perfection. He also managed to fill a pita bread with everything my sister ordered, so credit to him because she couldn't even get her mouth around it!!

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, March 4, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my first visit to the new Trinity Square branch and it was a fantastic experience. The food, the staff and manager Monz were great. Nothing was too much trouble. The surroundings including the toilets were fab!! With great public transport links as well as parking this will be my local from now on.