Gateshead - Frankie Clark Review

Frankie Clark's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 4, 2014
Time of Day: 
Weekday Lunch
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The time we were waiting for our food was PERFECT! It gave me and my sister five mins to catch up before staff brought us our food. Matty, was SO HELPFUL! Helped both me and my sister activate our nandos cards and explained in detail how they work. It was also his first time training on the grill and it was cooked to perfection. He also managed to fill a pita bread with everything my sister ordered, so credit to him because she couldn't even get her mouth around it!! The till malfunctioned when we placed our order (probably because of my sisters complicated order) but we're laid back so we didn't mind, however we were surprised with a free appetiser for the inconvenience, which was absolutely delicious.

Definitely returning. Member of staff showed us where everything was before we sat down (as all the restaurants are laid out differently) and they even helped us find their page on Facebook and had a chat with us.

100 out of 10!


Hi Frankie, you initially wrote the review without logging in but I added it to your profile as soon as you made one. Thanks for the great review and we're happy you couldn't be happier!

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