Birmingham - Selly Oak

Average Rating: 
2.91 / 5

Staff: 
Average: 3.8 (5 votes)
Speed: 
Average: 3.3 (3 votes)
Decoration: 
Average: 2.3 (3 votes)
Food: 
Average: 3 (2 votes)
18 Selly Oak Shopping Park
Aston Webb Boulevard
B29 6SQ
0121 472 5662
Halal: 
No
Nearby: 
This Nando's is located on the new Selly Oak Shopping Park. The likes of Next, M&S Food and Wilko are also open on this new retail park, but the very large Sainsbury's that will anchor it all is far from complete. (December 2018.) Selly Oak train station is 6 or 7 minute walk away.
Parking: 
At the moment, there are no parking restrictions and there are hundreds of parking spaces.
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, January 21, 2023
Time of Day: 
Weekend Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Served by TK and he was great

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, January 7, 2023
Time of Day: 
Mid-afternoon or late evening
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Just to say first and absolute last visit to this Nando’s. Staff have no idea what they doing seating 2 people at tables of 4-6. No ice in dispenser voucher machine not working so had to pay full price never ever would come here again and would highly recommend Nando’s trains all staff especially front of house. Spoilt what should of been a family fun night out

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Tuesday, December 20, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered mine and my son's on the website and had it as a delivery. An hour late the delivery was & no update from the restaurant - the restaurant being busy is not a good enough excuse! I've noticed as the years have gone by the taste of the food has spiralled downhill. I ordered a kids menu and had a side of chips and tomatoes.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, November 26, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had a lovely experience for my sisters birthday meal. Molly was extremely helpful and made sure that our table was well looked after. Service with a smile as always!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, September 4, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Tried to order my children’s meals and make a small swap for another side off the menu as what they usually have wasn’t on the ‘children's’ menu. Wherever else we go they usually swap it without any issue they just do a child’s portion, and without making you feel like your making a fuss. Staff were very awkward and in helpful about my small request, and we ended up walking out as it just seemed like they couldn’t be arsed to make the effort and we’re quite rude.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, May 24, 2022
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Charlie was very kind and helpful. The entire visit she has been working very hard and attentive.

Also shout out to the tall dark haired tiller young looking was really nice in the toll and friendly chatty.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, April 14, 2022
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lovely food but took ages coming. Seemed like the deliverys took more importance over customers in the resturant. Was not the best nandos experience I have ever had but staff were trying their best.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, March 11, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good parking outside. The staff were great especially our server Allan he was polite and helpful. We had 2 children’s meals the plain chicken with chips and corn. I had the vegetable beanie wrap which was lovely. They didn’t have halloumi or peas which is what I would normally go for when I come to Nando’s. My partner had a double chicken wrap which he loved and has that every time he does come.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, March 9, 2022
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Kate was amazing!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Sunday, January 2, 2022
Time of Day: 
Weekend Lunch
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went in for lunch not unusual for a Sunday.
While we were waiting for our food a fight broke out. To my horror a young woman was grab around the throat & attacked by both a man & a young girl.
The staff rather than call the police & help the woman been attacked through her out of the restaurant & left her vunable in the carpark. Absolutely disgusted with Nandos & will never be returning.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, December 26, 2021
Time of Day: 
Weekend Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Upon arrival we were greeted by a friendly staff member and she got us seated, unfortunately I didn’t get her name. She explained how to order and promptly brought over our cutlery.
However, her team let her down because the first thing I noticed was several staff members all standing around chatting loudly and swearing within their conversations.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
Date of Last Visit: 
Monday, December 20, 2021
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absolutely ridiculous ordered, paid and never received our food. Rang Nando’s to be told well Deliveroo collected it so tough!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 19, 2020
Time of Day: 
Weekday Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Due to the long wait we had to move our car between carparks which is extremely disappointing. The wrap was half full and sloppily made. Had the new vegan chicken it was tasty but took an extremely long amount of time.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, September 19, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Opening day! So what better way than to have a nice lunch of chicken and chips?? :)

This Nando's is located on the new Selly Oak Shopping Park. The likes of Next, M&S Food and Wilko are also open on this new retail park, but the very large Sainsbury's that will anchor it all is far from complete. At the moment, there are no parking restrictions and there are hundreds of parking spaces. Selly Oak train station is 6 or 7 minute walk away.