Birmingham - Selly Oak - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Tuesday, December 20, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered mine and my son's on the website and had it as a delivery. An hour late the delivery was & no update from the restaurant - the restaurant being busy is not a good enough excuse! I've noticed as the years have gone by the taste of the food has spiralled downhill. I ordered a kids menu and had a side of chips and tomatoes. I ordered a chicken pitta with chips and garlic bread, yet somehow I ended up with another portion of tomatoes instead of my garlic bread - something I was looking forward too. I asked for my chicken to be medium in flavour and it was mild at best. The chicken didn't even taste like it had been marinated properly. The food was cold and had to be reheated, but with how cold it is outside its easy to let that slide. It just grieves me because it wasn't a cheap order and I feel like it was worth £10 at best! Lesson learnt, don't order for delivery again

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