Berners Street

Average Rating: 
3.71 / 5

Staff: 
Average: 5 (2 votes)
Speed: 
Average: 5 (1 vote)
Decoration: 
Average: 4 (1 vote)
Food: 
Average: 5 (1 vote)
2 Berners Street
W1T 3LA
020 7323 9791
Halal: 
No
Nearby: 
Berners Street is just off Oxford Street right inbetween Tottenham Court Road and Oxford Circus tube stops, so a few minutes walk from either one.
Parking: 
N/A
Gallery
Photos submitted by: Ryan
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 22, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was waiting for a table on a Friday night and surprisingly it didn’t take that long. Staff were very friendly (Paula greeted me) and welcoming and were honest about the wait for a table which I appreciated as I didn’t want to waste time. A lovely gentleman by the name of Ivan served me and was so pleasant to chat to. Food was the best, as always.

PHISHYPENGUIN's picture
How Helpful?: 
No votes yet
Author: 
PHISHYPENGUIN
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 4, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've been to this Nando's for lunch a few times as it's just around the corner from work. It's spread over two floors and has tills, drinks machines and sauces available on each floor which is handy. The food is always as you'd expect from Nando's and despite visiting during the lunchtime rush the staff are usually fairly quick in bringing the food out. If you are thinking of going for lunch, try getting there for midday as it fills up pretty quickly after that, especially on a Friday.

DoronSalomon's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
DoronSalomon
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, July 2, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Two quarter chickens medium; large peri chips; halloumi; olives; bottomless drink.

Despite ordering two quarter chickens they initially didn't serve two breast pieces so I had to send one back. Could have been more sauce/peri spice on them but the large chips was a very generous large!

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, July 2, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Another fun filled, exciting Reviewer Dinner at my 62nd Nando's. Easy to find though it was a little walk away from the nearest tube station Oxford Street.
Despite Pompey saying this was a bad branch, they really excelled for me. I quickly ran to get served after the raffle as last time I was near the end so had to wait for ages, but this time I was first and my food came really quickly.

adam_gould's picture
How Helpful?: 
No votes yet
Author: 
adam_gould
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, July 2, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered half a chicken medium with peri chips, garlic bread and halloumi. I was less than pleased with the chicken which was not very meaty. The volume of peri salt was satisfactory, garlic bread and halloumi were both very good.

As usual with the Rate Your Nando's reviewer dinners, there was an epic pre-meal raffle where I won a free meal, the celebrations were wild!

Blaynos's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Blaynos
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, July 2, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I shouldn't have left it so long to do this review (especially as I've been to 3 branches since!). This was another top-notch RYN event organized by Marc and James. We were provided with lots of space downstairs and service was excellent; the service station was just next to the tills and huge. Great location just off Oxford Street. Food was excellent too.

maninblack's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
maninblack
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, April 19, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Standard Nando's in an excellent location. Probably the cleanest Nando's at which I've dined, admittedly there's not been many. Sadly, possibly the slowest service I've experienced, and that's a tremendous problem when you're very hungry!

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, December 22, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is located on Berners Street, which is just off Oxford Street right inbetween Tottenham Court Road and Oxford Circus tube stops, so a few minutes walk from either one.

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, November 23, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store just off the busy Oxford road has a small front which like the Tardis hides the vast store inside. Once into the store you walk over a little bridge with massive mirrors either side decked with red crystal hearts and fairy lights which I presume is to direct some natural light to the lower floor. There were 3 couples ahead of me so I had to wait a while to get a table which when I did it was at the front of the downstairs section which was below the entrance bridge.

Anonymous's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, July 13, 2013
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Quick service, good food. Will go back soon.

jethazm's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
jethazm
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, May 19, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Popped in to Berners Street restaurant (rarely go to the same restaurant twice - I am attempting to go to every single Nando's in the world, but occasionally forced by friends to repeat the same restaurant).

Christopher Poole's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Christopher Poole
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, May 2, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

1/2 Chicken extra hot Free
Toasted Pitta
Side Salad
Perinaise
Cheese
Pineapple
Soft Drink
Chilli Jam
£7.55

Nicosarts's picture
How Helpful?: 
Average: 4 (2 votes)
Author: 
Nicosarts
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, February 9, 2012
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Only stopped in for a take away, staff were helpful and friendly, got a few extra loyalty stamps :)

Marc RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marc RYN
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, August 22, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Unlike my last visit when I was served my half chicken with peri tamer sauce (something which I can't possibly have ordered myself as I didn't even know it existed until it was on my plate), everything ran smoothly and the orders went through perfectly. The only blip was seeing my starter and later, my mayonnaise, be carried past by a confused looking Nandoca who did then realise they were for our table.

Marc RYN's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Marc RYN
Number of Visits: 
2 - 5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, July 24, 2011
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This branch is a 5 minute walk from Oxford Street tube which means it is perfectly located for shoppers who need a good meal after a long day shopping! Chilli lighting greets you on arrival and there is a large number of booths although we arrived too late to be seated at one on this occasion unfortunately.
The only disappointing aspect of this visit was that I was not allowed to get 2 stamps after ordering a full platter. Had I known, I would have split the order in two.

Adam9154's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Adam9154
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, January 14, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I went to this branch with my girlfriend after seeing Wizard of Oz the musical just down the road, we didn't have time to go before the show and I knew it would be a lot emptier afterwards and of course I was right, we arrived at half 10 and there was still a lot of people in there but plenty of empty tables, we got taken to a table for 2 but eventually got sat in a little booth for four which was nice for just the two of us.

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Archive
Number of Visits: 
5-10
Date of Last Visit: 
Thursday, October 1, 2009
Rating: 
2.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The worst Nando's in London. Avoid at all costs. Staff have very bad attitude problems. always telling the long line waiting to order "Move out the way". No distinction between waiting to pay or looking at menus. A mess. Your order will always have something wrong with it, you will have to send it back..sit and watch..everyone does. The staff in general act like they don't want to be there. I love Nando's, but this branch really lets the brand down.

Marc RYN's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, September 7, 2009
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The interior is very impressive as you walk in. There are loads of mirrors and hypnotic red decorations which give the Nando's a uniqe feel. It is based on two floors with ample space and artwork which made it a particularly enjoyable and relaxing meal for me. The staff were friendly but nothing out of the ordinary.