Berners Street - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, November 23, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store just off the busy Oxford road has a small front which like the Tardis hides the vast store inside. Once into the store you walk over a little bridge with massive mirrors either side decked with red crystal hearts and fairy lights which I presume is to direct some natural light to the lower floor. There were 3 couples ahead of me so I had to wait a while to get a table which when I did it was at the front of the downstairs section which was below the entrance bridge. The very front of the lower floor is below the street and illuminated by the glass blocks in the pavement.

The seating consisted of form seating curving around the edge of the wall with seats the other side of the table. There were serving areas upstairs and downstairs though there was a wait in the queue to get served.

When the chicken came out it was severely burnt as was the corn on the cobb which was charred, I tried to cut off the burnt sections of the breast but it was truly charred. When they came to do the checks they then offered to change it which I took so I was left with the mashed potato at my table and given the option of having it cold when my chicken and cobb came back or eating it by itself I ate it whilst waiting. When my new chicken came out it was a plain piece, a flavour I have never previously tried and hope never to have again as even drenched in sauce is still plain. Admittedly they changed my chicken but I would have much rather they never tried to pass off
incinerated poultry and cobbs as food or left me with it getting soot and charcoal over my hands searching for the meat below.

The toilets were clean and spacious and well designed and the décor was good in store but with the food and wait I wouldn't come back.

Add new comment

(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.