Beckton

During half term, Nando’s was understandably very busy when our family of 25 arrived, including lots of children. We expected a wait and know that service can be challenging under pressure, but Inaaya and Tesa were absolutely fantastic throughout the evening. They remained patient, friendly, and attentive despite our large group and the many requests from the children. Their excellent customer service and positive attitude made our visit enjoyable from start to finish.

1/4 chicken with corn and rice, livers, chips, garlic bread, 1/4 chicken, 1/4 chicken with chips, beer sabres, desserts

Innaya is a kind hearted waitress always checking on us. Very helpful and gave us very good service for me and my three friends hope she sees this :)

Visited this branch today and I was waited on by a lovely lady named Inaaya. She was so friendly, attentive, helpful and caring. Lovely customer service from the whole team. Fantastic experience would definitely recommend.

Innaya is an amazing waiter, very kind and helpful

Alexander was a great help and so friendly. Kept a smile and served us and asked if we are okay and happy. Really appreciate it. He made the visit worth it

Made an error with the order but the manager in a maroon shared has no empathy, when i asked if we can correct the order, he sarcastically and laughingly said that they don't offer free food. I expected him to say, yes can we upgrade your order but you will have to go to the counter for that. Imagine i had already paid for the food we were eating and this was a take away that we needed to take home.

Euri was an exceptional waiter so happy to be served by her again

Mohamed alexander was our server and he was so efficient and helpful made our dinner extra wonderful

Just poor service really, 30 minutes for one meal is abysmal

As this was only my second time in Nandos, the level of service was amazing!!
Jowita and all the team were- friendly, helpful, attentive and generally a credit to Nandos!
Thanks, I will definitely be back soon.

Chan and murshed were very helpful exceptional customer service, they were always ready to help they mad our time in nandos worth. Very friendly and amazinggggggggg

We had a fantastic family dinner at Nando's Beckton today! The food was delicious, as always, and the service was exceptional.

We especially want to commend Mohammed Alexander for his outstanding service. He was incredibly friendly, helpful, and attentive to our needs. His positive attitude made our dining experience even more enjoyable.

We'll definitely be returning to Nando's Beckton in the future. Thank you for a wonderful evening!

Had a great date with my lovely wife. MD was particularly helpful with my table. He made us feel safe and welcome. Will be coming back here again soon

Firstly I’d like to thank Barbara and Edna from Nando’s beckton store, these two individuals are very kind and thoughtful people who offered me and my family amazing customer service and care.
On this day I ordered a boneless platter and a full platter along with bottomless drinks, mixed olives and soft twirl tubs to end the day. Was very happy with everything during this visit !

at nandos beckton we waited a long time for us to be seated and for our food to come to our table however the security member/ front of house team member by the name of ‘Salvador’ was extremely helpful in making our experience better, firstly he noticed we hadn’t been seated after waiting for 30 mins and then got us a table when he realised, he asked if our food had arrived, which it hadn’t at the time after 25 mins of waiting and immediately responded by checking with the kitchen staff when

Staff were excellent and very polite. Food was very nice and the whole customer experience was excellent. Recommended this branch to everyone.

Its not my first time at Nando's and it will not be definitely the last. I felt like a celebrity, everyone was so welcoming and friendly that i absolutely felt at home.
Congratulations, keep up the good work

carlos! an amazing server! deserves a pay rise. out of all the staff he stood out, went above and beyond. deserves to be employee of the month. ! served me and my family with great positivity and respect.

The manager Jovita was very understanding and professional when dealing with the delay in our order. She did a really great job

Ahmed’s service was exceptional friendly and helpful appreciated it

The waitress was amazing, her name was Catorina, myself and my friend both couldn’t believed how accommodating she was for us but also my little boy. One of the best customer experiences we have had in a restaurant for years, she was quick, answered all questions built a rapport with us. For her service alone we have recommended the restaurant and would return any time.

Came in and ordered a take away for lunch very clean restaurant and very welcoming staff, the young lady on the till i couldn't catch her name took my order quickly and was really friendly great service with a smile which is hard to come by these days, The young cook making my chicken was very friendly as well i think he said his name was Aly i explained how some times when i takeaway the chicken tends to be a little watery he explained that it must be the condensation from the box and he wi

absolutely outstanding,, the food we ordered came fast and it was all fresh. the staff were friendly and efficient. the cleanliness and hygiene was outstanding and the parking was not a problem.

Parking was available like always and Rena at beckon was so helpful and chatty with my son

Naiyaaz was giving his 100% service very respectful and a great addition to the nandos! The Manager Cousin was also a great person very funny and welcoming both a great addition to the nandos team

It was awful, The staff didn't care about the service my chicken was cold. I was not happy about this at all. The manager was very busy aswel.. They did not attend to me. They cared about getting orders out soon as possible. They need to treat customers fairly.Staff need to pay more attention instead of talking to each other on shop floor.

A young mixed race girl on tills by the name of Jasmine was rather impressive! She took our order at godspeed (I was watching - also note she did this with literally every other customer too). She made sure we understood how the Nando's card rewards work and she made sure to clearly read us back our order.

Exceptional customer service and a beautiful smile

A+++++

I was served by Mr Smite, amazing customer service. My family and I left very happily with a smile. I was very impressed and want to thank him.

Rumeta was very friendly and kind she was very helpful and left us feeling very welcomed

I'm not one to normally leave reviews but today I just had too. Credit where credit is due to one particular member of staff Carlos. Every time I visit (once a week) he has the biggest smile on his face without fail, he works so hard and deserves some recognition. He does everything he can to make your visit a pleasant one. He even opens the door when you leave, he goes above and beyond every single time. He is an asset to your team, give the guy a promotion!

Brilliant service, I and my wife had chicken burgers, which we wanted placed on the grill for a little while ( as we like it slightly burnt ). The guy on the till his name was ASIM, was really good in helping us get this,by talking with the chefs, also he gave us a good service, very funny, and smiley! Wife and myself were impressed. Thanks for your help Asim

We were here on vacation, en the person serving us (Eve) was incredible.
let us really feel at home and welcome.

As a West London boy/man, it's not often i venture in the dark realms of East London. Yet i found myself being invited to join my brother-in-laws for a quick catch up and a trip to Beckton Nando's for an early Sunday dinner.

This Nando's is located on Gallions Reach Shopping Park meaning there are thousands of free parking spaces. Gallions Reach is anchored by a big Tesco Extra and mainly clothes shops (such as H&M, Arcadia stores, Sports Direct) and then some regular eateries (McD's, Pizza Hut etc). Gallions Reach DLR stop is 1 mile walk away... and you can go and walk along the Thames if you really wanted to!

Firstly, the decoration at this restaurant is very average. I could only see one piece of art on the walls which is very unusual, and no interesting furnishings to speak of. It was clean though, but it would probably benefit from a revamp over all.

Busy Saturday at Gallion's Reach was a very disappointing trip. Manager who was allocating table was rude and slow and very unorganised.
The waiting area is in the middle of the restaurant slowing down the service.
Also a very small branch for such a high demand.
The staff didn't have a clue. Food was below average.