Beckton - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 13, 2025
Time of Day: 
Weekday Dinner
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Made an error with the order but the manager in a maroon shared has no empathy, when i asked if we can correct the order, he sarcastically and laughingly said that they don't offer free food. I expected him to say, yes can we upgrade your order but you will have to go to the counter for that. Imagine i had already paid for the food we were eating and this was a take away that we needed to take home. I only got to know he was the manager after going to the counter and raising my complaint, a colleague said but he is the manager. !!!

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