Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
I waited over 15 minutes at the counter to be served. I even asked a member of staff if someone else could help serve. Super slow service every time I come into this branch. 3 toilets and one blocked and one dirty with no toilet roll. Brought the wrong food and had to tell them before they realised and exchanged.