Wakefield

Average Rating: 
3.98 / 5

Staff: 
Average: 3.3 (3 votes)
Speed: 
Average: 4 (1 vote)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 4 (1 vote)
Westgate Retail Park
Ings Road
WF2 9SD
01924 378979
Halal: 
Yes
Photos submitted by: Gerry Louis
Photos submitted by: Elliott
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, July 22, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waitress never smiled or spoke seemed quite rude and unprofessional, other staff were lovely.
We placed and payed for our order, 15 minutes later we got told there was no chicken left, and we would have to wait for some more to be cooked, they gave us 2 starter choices for waiting. ( thank you )
Once our food arrived I got a chicken leg instead of the quarter of chicken I ordered, I was so hungry by this time I didn’t want to wait any longer.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 8, 2022
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Fabio was exceptionally friendly and courteous, he deserves recognition

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, November 3, 2021
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food fantastic. Lack of Fino Pittas despite advertised. However on entry, was told food would be 20 minute wait which wasn’t a problem. This was actually meant as a 20 minute wait for a table despite the restaurant being 25% full. There was no customer service at all, no menus handed out, no mention of missing food, and then the drinks dispenser was broken but only found out as I was using it, after I’d paid for 2 bottomless drinks, so just ended with water.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
Date of Last Visit: 
Friday, April 20, 2018
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

take away nando’s - was rubbish, supposed to be extra hot and had pretty much zero seasoning . worst nando’s i’ve had for. while

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 13, 2015
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The lady behind the counter wasn't English and couldn't understand what I was asking for, then mixed up my order I asked for a pita and she put down half a chicken, this happened twice then she got the orange reward and the green award mixed up, then when the food came undercooked and purple. Manager did give me and my friends two free deserts and a free meal for when we go next time but I am normally impressed by nandos safe to say I'm not going back for a while.

Kayleigh Dudley's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, August 28, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had to come and write a review of my latest visit to the Wakefield chain. Its only my 2nd time here but i have visited a number of Nandos around the North and so have a good idea of what goes and what doesn't.
I was really impressed with the speed of service, its not a big restaurant so is always really busy, but we was shown a table within a couple of minutes of walking through the door and our order was taken rather quickly in comparison to my past experience.

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Sunday, June 7, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is currently Number 5 in the UK, and I can certainly see why.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Sunday, June 7, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Sitting in this branch I can see why it's in the top ten, and what other branches need to do to get to their level.

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, August 12, 2013
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is the best Nando's I've ever been to, the food is consistently great, the staff even recognise me and my family when I enter. I have searched for the best Nando's ever since the first time I came here, but I feel that there is no better Nando's than in Wakefield. The interior decoration is superb, but the exterior design isn't outstanding because it is next to the cineworld

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
Date of Last Visit: 
Thursday, February 28, 2013
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Always consistent with every area and it is the best Nando's I've ever been to because of their quick and systematic approach to serving each customer and they are very aware of if people are in a rush to see a movie in the cinema next to it.

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, January 4, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is based in a retail area and is in between a mecca bingo and a cinema with lots of free parking around. From the outside it didn't look too great and resembled more a corrugated sheet factory with a large illuminated sign on the exterior of the building. Upon entering the store I was very pleasantly shocked. As you enter this spacious store you are met with a waiting area and chairs for people to wait for their take away or seat.

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Saturday, April 3, 2010
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nandos is amazing. The staff are brilliant and very welcoming

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Monday, February 15, 2010
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Amazing place. The staff and manager are awesome and make you feel very welcome. The food is amazing - I love nandos!! Always have a great experience in Nandos Wakefield

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, December 6, 2009
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Only been to this Nando's once... and once you get inside it's very welcoming - but it looks as though you're walking into a warehouse. It's on the Westgate retail park - so thousands of free spaces which is great and is next door to a cinema. Nando's obviously weren't allowed to do anything with the outside as it's just all solid metal/plastic grey, like a warehouse. Very ugly from the outside.