Friendliness of Staff:
3 (Not bad. Did everything I asked of them)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
I am extremely disappointed with the experience we had at Nando’s today. My daughter, who has a serious nut allergy, placed her order separately—as we always do—to ensure her food is handled with the appropriate care. However, when the food was delivered to our table, her meal was mistakenly given to another child in our group.