Edinburgh - Fort Kinnaird

Louise served me on my last visit and has served me several times before. She is very friendly and always has excellent customer service. She has an approachable manner about her which is always desired by customers in an environment like Nandos. The food is always to a high standard of course, but having a a host like Louise tops of the service.

Having visited the 3 most accessible Nando's in Edinburgh during my visit for the Fringe in summer 2014, the chance to frequent some new Nando's was slightly tougher when in the same beautiful city in summer 2015! The number 30 bus took my girlfriend and me from the heart of the festival to a lovely new retail park with a plethora of shops, restaurants and entertainment in eastern Edinburgh in just under half an hour.

I am becoming a regular at Nando's at Fort Kinnaird. I have always had exceptional service here. The food is always good, quick and hot, the restaurant is always clean and the staff friendly and helpful. A+++

Great food and great service especially by Melissa. She was very helpful when explaining the menu as it was our first visit and was very chatty and polite. However, it was clear that she was rushing about trying to sit other customers, serve food and clear up while other members of staff were doing very little.

I did not have a good experience at this nandos. My first visit was ok, didn't have high expectations as it was the first week of opening. My second visit was horrendous. The place was dead and after ordering our meal and girl shouted over the floor to ask if we would move for a bigger group. She moved us over the a booth which we were fine with as the seats are comfy and pleasant to sit in until we realised we were right beside the staff room or kitchen door.