Edinburgh - Fort Kinnaird - Anonymous Review

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Anonymous (not verified)
Number of Visits: 
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, April 5, 2015
Time of Day: 
Mid-afternoon or late evening
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I did not have a good experience at this nandos. My first visit was ok, didn't have high expectations as it was the first week of opening. My second visit was horrendous. The place was dead and after ordering our meal and girl shouted over the floor to ask if we would move for a bigger group. She moved us over the a booth which we were fine with as the seats are comfy and pleasant to sit in until we realised we were right beside the staff room or kitchen door. Staff were constantly going in and out banging the door none stop which was very irritating. Girls were hanging around the door texting. The other girls of the team kept hanging around the juice machine helping themselves and chatting and laughing away, nothing relating to work. One girl made us feel very uncomfortable as she kept starring over at our table but did not approach is once. Another girl picked up plates from a table, dropped the cutlery on the floor and instead of picking it up, she kicked the cutlery from the middle of the restaurant to the kitchen door which was very unprofessional and also very loud and noisy. We were disgusted. The staff are just terrible, young teams are great but in this case they are more interested in hitting on the boys who have come in the eat or chat about what they got up to at the weekend. Not family friendly whatsoever. Staff dress was clean until you looked at the teams footwear, all shoes were dirty!! Very off putting.

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