Friendliness of Staff:
4 (Good stuff. Very polite)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
Ordered online to collect. Repeatedly delayed +10 mins. This is a fast food service and it's not fast whatsoever. I don't care ghey are busy, that is their problem to solve and their algorythm to fix. If I'm given a 10 min wait I expect no longer. I pay a premium price for a shit service with no apology and nothing given free to compensate the wait.