Brent Cross

Average Rating: 
3.53 / 5

Staff: 
Average: 2.5 (4 votes)
Speed: 
Average: 2.5 (2 votes)
Decoration: 
Average: 2.7 (3 votes)
Food: 
Average: 2 (4 votes)
Brent Cross Shopping Centre
Hendon, London
NW4 3FP
020 8203 9131
Halal: 
No
Nearby: 
Half a mile walk from Brent Cross tube stop and one mile from both Hendon Central tube stop and Hendon Railway station.
Parking: 
Thousands of free parking spaces are available around the Brent Cross Shopping Centre. Parking in Blue Section on Floor 3 will get you the shortest walk to Nando's.
Photos submitted by: Ryan
Photos submitted by: Marc RYN
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, March 16, 2023
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The lady by the entrance called Nina very rude, unprofessional and telling customers that she is deciding where people will sits despite the kind requests of the customer to find an appropriate sit for the child. It is very disappointing to see the lack of professionalism and customer service by your employees.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 25, 2022
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Portobello mushroom Panini.

Anonymous's picture
How Helpful?: 
Average: 5 (4 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, December 18, 2021
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have been to your establishment many times across the country. Due to your reduce menu, I went for the beanie wrap - if would be highly appreciated if you could bring back the Butternut Squash & Sweet Potato wrap! And my boyfriend had 4 quarter chickens.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, August 28, 2020
Time of Day: 
Weekday Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Worst service ever !!!
Poor customer service and the food was not up to par

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 15, 2018
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

If you want ta genuine authentic chicken barbecue in England then you must visit Nandos. Great food, wonderful service, great atmosphere, excellent value you do get what you pay for. I went with my friend and we were not disappointed. We were greeted warmly by Kata who guided us through the menu. The food was delicious, even more by be delivered with a radiant smile as I never saw before by Natalia (an other reason why I could go to the same restaurant everyday)!

Laura Muir's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, December 6, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I go to University nearby & originally from Essex. Back home my boyfriend & I had our first date in Nandos & it's been our favourite place to eat ever since! We always love visiting Nandos when he comes to visit, I think the staff may recognise us now! The food is always fantastic quality, great service with a smile & always such a treat. Thanks Nandos!

Tes's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Friday, October 16, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

so convenient this Nandos is in Brent Cross shopping Mall

jackie molyneux's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, September 5, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

travelled by tube to Brent Cross station. bit of trek to the shopping centre, and not a walk I'd want to tackle on my own, in the dark. this branch is situated on the top floor the centre, fairly close to the escalator. when we arrived there was tiny queue but we soon reached the front & had our table allocated right near the door. the same story with ordering. everything went very smoothly. the lack of paper serviettes was soon rectified.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, September 5, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It's been 7/8 years since I was first/last here not that I remember that visit.

Staff kept us waiting at the entrance but when someone did arrive to show us a table, they gave me table 8 in the window which I asked for. I hate sitting at tables like that where everyone passes by and can see you eating but it beats waiting for another table or having to sit upstairs.

Ricky Marshall's picture
How Helpful?: 
No votes yet
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, January 2, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We ordered the boneless platter, but we were rather disappointed with the amount of chicken that we got. That's not Nando's fault, we just expected an extra breast. The chips were crisp and hot and we were constantly staring at a fit bird on another table. I like to emphasize my actions.

We had a table close to the ordering station which we were grateful for. They were quick, we were comfortable and I'd definitely go back.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Friday, October 24, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Convenient location in Brent Cross shopping centre

Tes's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, October 24, 2014
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

good location in shopping centre

raphdean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, October 11, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

very busy. Staff could not cope with the numbers

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, October 4, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

great location in Brent Cross shopping centre, very convenient

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Saturday, August 16, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On my back to Brum meant a little drive round the North Circular so it would have been rude not to pop into Brent Cross! This Nando's is on the second floor (or floor 3) and is nearest the blue section. So if you want to park as close as possible go for Blue 3 :-) Otherwise, it's only a couple minutes walk from wherever you park - and there are thousands and thousands of free parking spaces to choose from!

Anne Elizabeth's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, August 7, 2014
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Well at least there is free parking...
The restaurant was cramped, tables way too close together. Wall and seats looked dirty :-/
I probably wouldn't go back tbh

maninblack's picture
How Helpful?: 
Average: 5 (4 votes)
Author: 
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, April 24, 2014
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've dined at this Nando's more than any other but it's not really that convenient. I don't know what it is about this place but it varies every time. There always seems to be lots of people, yet it's much worse at lunch time. The food quality has swung from excellent to dour, the service has been all over the spectrum too, it must be to do with the vast numbers of hungry clientele.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, April 7, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was everything I wanted because I had a desperate - and despairing - desire to eat Nando's! However, I was sadly disappointed that it was not hot enough. I always opt for medium-level spice, perhaps it's time to go hotter?! The staff were friendly enough, despite repeating everything twice, and sometimes when you're tucking into your chicken you really don't want to answer that all is good, thank you very much!

maninblack's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, April 7, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very disappointing. Had to pour on extra sauce, which I suppose isn't such a bad thing. Still had the general quality to be expected from Nando's, just seems that this time it was rather perfunctory. A lot of people, lots of children. Don't like Brent Cross overall because it's too busy but Nando's is often a great reward for the rigours of shopping there. If you don't know the area, you have to drive which is a hassle anyway as the roads are painful.

maninblack's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, March 12, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Definitely worth the long wait for the food, this was a contender for the best working lunch I've eaten in eight years. Generally Brent Cross is average Nando's yet, on this occasion, it just captured the elusive zeitgeist. Will remain long in the memory, this one time.

Blaynos's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, March 4, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It had been a while since I'd been to this branch and service seems to have dropped off since its early days. Food took quite a while to come despite the restaurant only being a little over half full. There seemed to be a great deal of rotation between the staff from the meet'n'greet to till operator and to waiting; I noticed it meant some customers kind of wandered in and set where they wished. Staff were pretty good to us (aside from the wait for food).

Tes's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, February 2, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

convenient location in Brent Cross shopping mall

raphdean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 1, 2014
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good meal and service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, September 26, 2013
Time of Day: 
Weekend Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great food

Matthew Braham's picture
How Helpful?: 
No votes yet
Number of Visits: 
50+
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, September 14, 2013
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The food was good had my normal chicken in Pitta lemon and herb with Peri peri powdered chips

Tom Watts's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, September 10, 2013
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was a special Nando's for me - having spent the last year out of the UK and returning only occasionally for Nando's one-night stands, today felt like the resumption of a meaningful relationship that had ended prematurely before. Personal stuff aside, my friend and I chose the Brent Cross branch with some trepidation, given his previous poor experiences and some mixed reviews on the site.

Raphael Warner's picture
How Helpful?: 
No votes yet
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, July 1, 2013
Time of Day: 
Weekend Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located in the heart of a large shopping centre that is losing its relevance and appeal by the day, this branch is always packed at weekends. Had a disappointing service incident around redeeming my loyalty points which overshadowed the last visit. Nevertheless is a chicken mecca in an oasis of average dining options. Certainly provides better value for many when compared to nearby Leon, Wagamama and Burger King. And is a great deal more satisfying than neighbouring Pret!

Blaynos's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, June 25, 2013
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I used to work in Brent Cross and used to get Nandos takeaway with some colleagues every couple of weeks. It was always amazing (probably skewed by the fact it came after a busy morning at work!), we phoned ahead and on all but one occasion it was ready by the time we arrived to collect it. It's a pretty new branch - but lighting could be a bit better.

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, April 28, 2013
Time of Day: 
Weekend Lunch
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I'd advise people to think very carefully before visiting this restaurant. Every time I've visited it, two things have happened: i) despite there being many empty seats inside (today I counted 12 downstairs alone) there is always a queue outside the door to get in ii) the staff seem to be (how can I say this politely?) not the most intelligent.

Tes's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, April 27, 2013
Time of Day: 
Weekend Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

the upstairs eating area was really good, great to relax and eat

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, March 5, 2013
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

No queues outside (rare for this branch) so decided to grab a quick lunch. My food took so long to come I actually stood up to go and get it myself (it had been ready to be brought to my table for around five minutes.) However, it was just about worth the wait. Delicious!

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, February 10, 2013
Time of Day: 
Weekend Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Always a long queue here but it moved quickly and we had our food within 10 minutes of joining the queue.

raphdean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, December 20, 2012
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good evening - needed a meal when shopping. Restaurant was busier than others

Tes's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, December 11, 2012
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

great place/location to eat at this Nandos, then do some shopping at Brent Cross, only thing was it's a bit short on space

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 26, 2012
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Free parking galore at this west London shopping complex.

Can mean a bit of a stroll to get to the restaurant depending upon which part of the car park your in to get to the food court.

The Restaurant has a lot of light pine wood and was quite light and airey, despite being on the second floor of the complex it has a further floor of seating above. There is a large wooden tree decoration up the middle and onto the ceiling.

LChorek's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, November 16, 2012
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good use of additional seating upstairs, but at times extremely busy, can't really sit and chat after your meal.

BradleySinger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, September 15, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

this is in a shopping center, parking is free and can be within 30 seconds of you getting out of our car. staff was very friendly and food was delicious. one added note i asked for Peri chips and i got about 50%more chips than i normally get #Yummy

zanrafel's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, September 12, 2012
Time of Day: 
Weekday Dinner
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very upsetting experience as they had run out of the halloumi/portobello mushroom wrap option so had to settle for a veggie burger. Other than that all very average. Expect long waits in the day.

Nicosarts's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 25, 2012
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located in the restaurant area of the Brent cross shopping centre, this Nandos is well connected via road, tube and bus! Plenty of ample free parking and well connected via public transport. The restaurant is quite small so can gets full during busy lunch and dinner periods every weekend. Food is very nice and can recommend visiting after a long afternoon of shopping.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, December 6, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Well I walked in needing a table for three... was seated somewhat near the entrance which I didn't like, so I asked for a change, the waiter agreed with absolutely no problem. We had huge bags of shopping, fortunately there was just about enough space (although one of my bags had to hang behind my chair and people kept bumping into it). I must say, I liked the music and me and my two friends had a tiny little mini-rave :p (one of them is half portuguese haha).

Adam9154's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Monday, October 17, 2011
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having never been to Brent Cross shopping center before, I struggled to find this branch, I had to actually use a map which is upsetting because I usually have a Nando's sense.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, September 19, 2011
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On arrival at 2:30pm on a fairly busy Monday, we were seated straight away which was a pleasant surprise. Avoiding peak lunch hours is key here but the branch was busy nevertheless. Table 26 is right at the back and we did feel isolated at times as staff were not hovering nearby as much as in other areas. This became a slight problem when my food arrived as it then took a fair few minutes before I could ask for some mayonnaise. Apart from that, no complaints.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, August 8, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender,piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Quarter chicken portion was too small

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, August 4, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Getting seated straight away in this extremely popular branch is a rarity! As a party of 2, luckily we were seated within 5 minutes and there was no queue when we went up to order which was unexpected given how busy it was.
Unfortunately on this particular day, they had no houmous with peri drizzle, just when I really fancied it! My half chicken did make up for it, however; dripping in sauce and decent portions of chips to go with it.

KJ's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, August 4, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

At this Brent Cross branch of Nandos I liked the wood decor and lighting plus spanish music. Staff helpful and food good and served hot- i didnt want spicy hot!!!

Would go again.

James RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Friday, July 23, 2010
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Right in the middle of Brent Cross food court. There are other options around but no idea why you would choose them over Nando's! Close as can be to the multistorey, and right at the top of the escalator down to the shops - this Nando's is ideally situated for a day out shopping. Decor was spot on and featured some interesting light fixtures and artwork.