Brent Cross - Adam Nicol Review

Adam9154's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Monday, October 17, 2011
Time of Day: 
Weekday Lunch
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having never been to Brent Cross shopping center before, I struggled to find this branch, I had to actually use a map which is upsetting because I usually have a Nando's sense.

When I arrived the branch was really busy, I thought that it was very small, my friends attempted to leave and go somewhere else but I was not having that, eventually we got told to go upstairs where somebody would await us, when I got upstairs I realised the branch was much bigger than I had thought, though I'm not sure why we had to wait when there was lots of empty tables upstairs, we were told to take whatever table we wanted so we got a nice circular one with comfy seats.

I really liked the decor in this branch, I love restaurants that have other whole floors kind of hidden away where you can't see them, with an awesome dumbwaiter to bring our food up, a good thing about this was that the upstairs also had a till of it's own! So instead of queuing downstairs to order we just ordered where there was no queue.
I loved the curled up wood thing (Not sure what it's called) that was on the walls behind us, the whole place felt really clean and new and had a good atmosphere, though this branch doesn't have it's own toilets, there are some right outside around the corner.

So as I said there was no queue to order our food, so we were up and sat back down again in no time and had a nice chat before our food arrived in the dumbwaiter 10 minutes later. I ordered my usual Butterfly chicken extra hot with chips and garlic bread. There was plenty of sauce bottles but only one bottle of extra-extra hot, but I guess not many people are crazy enough to use it... The butterfly chicken was a really big piece covered in extra hot sauce.. mmm..., I admit I actual couldn't eat all of it, which was upsetting (I hate wasting Nando's) The chips were kind of average and the portion quite small but all chips taste the same once you cover them in extra-extra hot sauce! The garlic bread wasn't cooked enough for my liking but was still edible.

I had a chocolate ice-cream which was brought over very promptly after I ordered it, and I didn't even have to get up to pay for it, the waitress took my money at the table and brought me my change, perfect after I'm stuffed from eating chicken!
The staff in this branch were really friendly! The waitress even took a picture of the group of us when we asked, and didn't seem reluctant at all, but happy to do it, but being tucked away upstairs, she was the only staff member we really encountered.

So overall, awesome staff in this branch, awesome chicken, average sides, lots of seating though still a wait, comfy seats! A branch very much recommended if you fancy a day out shopping!

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