Bishop Auckland

Average Rating: 
3.63 / 5

Staff: 
Average: 5 (1 vote)
Speed: 
Average: 5 (1 vote)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 5 (1 vote)
Bishop Auckland Retail and Leisure Park
Durham
DL14 9AA
01388 348 543
Halal: 
No
Nearby: 
The retail/leisure park is anchored by a big The Range and Home Bargains - but also has a Kosmic Kingdom and a Game On. It's slightly south of the town, so is a 2 mile walk from Bishop Auckland railway station.
Parking: 
There are hundreds of free parking spaces on the retail/leisure park offering parking up to four hours.
Gallery
Photos submitted by: Ryan
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, December 18, 2025
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Vinnie was outstanding, he went above and beyond with his customer service and made me feel very comfortable

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, November 13, 2025
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I came in on Thursday with my girlfriend and it was a terrible experience. The Nandos itself was nicely decorated and the staff were very nice. However the food was horrible. My girlfriend ordered the chicken thighs and I ordered the butterfly chicken and both were raw. When eating the chicken she noticed she felt off about it and was instantly feeling quite sick so after she came back from the bathroom she turned it over to notice instead of being firm the bottom was very squishy.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 27, 2025
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went for my birthday.couldnt get my birthday treat reward downloaded to my app .would like to thank the man on cash register for helping me and sorting out a discount.He was very patient and helpful with me

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, September 27, 2025
Time of Day: 
Weekend Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is on Bishop Auckland Retail and Leisure park. It's anchored by a big The Range and Home Bargains - but has fun looking Kosmic Kingdom and a Game On that sadly I didn't have chance to go into. There are hundreds of free parking spaces offering parking up to four hours. It's slightly south of the town, so is a 2 mile walk from Bishop Auckland railway station.