Friendliness of Staff:
4 (Good stuff. Very polite)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
I placed an order with Nando’s star city in Birmingham over the phone,
I drove to collect the order and when I arrived home 3 items were missing.
Having paid £42 for what should have been a quick meal, I was very annoyed that half the order was missing.
As it’s a bit of a drive I didn’t go back to collect the remaining order, nor should I have to.