Birmingham - Star City - Damien Review

Damien's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Damien
Number of Visits: 
This was my first visit
Date of Last Visit: 
Sunday, December 5, 2010
Rating: 
2.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando's 24 is at Birmingham's Star City, a remote entertainment complex, that's quickly dwindling into obscurity.
Sadly, the Nando's experience less than lived up to expectation, or even basic standards.

It's not that the staff were slow (which they were), it's that they were ALL outwardly not at all wanting to be there, and reeked attitude problem, from the looks on their bored faces, to the tones in their apathetic voices.

No straws, and general lack of customer concern dragged the quite spicy experience down.

I found the food nice and spicy, but the other with me didn't think this brought the restaurant anywhere near redemption.

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