Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness:
1 (Very dirty, nothing on walls, I wanted to leave!)
This store should be shut down it was filthy, understaffed we waited 1 hour for our food that was delivered cold our drinks were hot even what should have been a nice cold beer. When we asked for a refund we were met with you ordered online so I can’t refund right now we will have to go back to customer service to refund the money. We spent over $100 this was my first time visiting a nandos and I will never go to another store again after this experience.