Bath - Vaults

Average Rating:

3.12 / 5

Staff:

Speed:

Decoration:

Food:

5 Brunel Square

Bath

BA1 1SX

01255 312 256

Halal:

Nearby:

Bath Spa train station is a couple minutes walk away from Nando's.

Parking:

Bath is heavily reliant on tourism and so coaches will pull up on the street blocking the roads which can lead to long traffic queues in/out of Bath. Be prepared to park further away and walk - I.e. Bath Cricket Club and car park is half a mile walk away from Nando's and charged £3.10/2hrs, £4.30/3hr, £5.40/4hrs from 8am-7pm and then £3 flat rate outside these hours. There are other car parks in the centre such as Manvers Street (5 minute walk away and charges from 8am-8pm same as Bath Cricket except £7.40/6hrs and £9.90/8hrs) and SouthGate (a minute walk away and charges 24/7 as Manvers except 6pm-12am is £2 flat rate or 6pm-9:30am is £5).

Gallery

Photos submitted by: Pompey Ranger

Photos submitted by: Ryan

Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, October 21, 2025

Time of Day:

Mid-afternoon or late evening

Rating:

2.75 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

1 (Very dirty, nothing on walls, I wanted to leave!)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The food was nice but this was my first visit to nandos I wasnt told that we needed to get cultry or where it was. We were on a date and spent 15 mins trying to order food on an app. I was not told I needed to do this. I was facing a sink that people were washing faces and spiting water into. The restaurant was dirty eg sticky table and cobwebs above my head this was not a pleasant place to be eating. This was our 1st and our last the place needs a deep clean.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Saturday, April 5, 2025

Time of Day:

Weekday Dinner

Rating:

4.5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Took the family to bath nandos the service was great Jack was taking our orders he was outstanding very helpful and gave us a great service I think he is one of your most valuable employee ,thank you Jack from Neil and Charlene for your wonderful service .

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Sunday, November 26, 2023

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

1.38 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

1 (Very dirty, nothing on walls, I wanted to leave!)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

what a filthy dump wait tines shocking only two staff clean the cook line filthy.
Brought a take away stone cold when I walked the three minute home grains rock hard. manager man walked in thr cooking no one washed there hands stunned

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Friday, December 9, 2022

Time of Day:

Weekday Lunch

Rating:

2.88 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I stood at the till for 5 minutes before anyone acknowledged me. A few people sat at tables however as they left no tables were cleaned. The waiter was very rude and made it obvious he did not want to be there or clean any tables around us. One couple left as he sat them down on a dirty table and did not care.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Wednesday, August 10, 2022

Time of Day:

Weekday Lunch

Rating:

2.13 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Had to wait too long. Food turned up Luke warm. Not good enough.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, May 3, 2022

Time of Day:

Mid-afternoon or late evening

Rating:

2.25 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The most rude manager was in at around 9-10 3rd of may, they messed uo the order then tried to accuse of lying and were reluctant to give the correct order which was asked for then even after changing it they laughed at our order and still got it wrong we then stacked all the plates on the table and put back the sauces giving them an easy clean up job and as we left we were not acknowledged and just confronted with a huff and a miserable face, never experienced such an awful attitude, the you

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Half Full

Date of Last Visit:

Tuesday, January 4, 2022

Time of Day:

Weekday Lunch

Rating:

2.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Half Full

Date of Last Visit:

Tuesday, January 4, 2022

Time of Day:

Weekday Lunch

Rating:

2.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

How Helpful?:

Author:

James RYN

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Sunday, July 28, 2019

Time of Day:

Weekend Lunch

Rating:

3.75 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

After the somewhat disappoint Nando's at Bath - James Street yesterday, this one was much better fortunately. Not least because it is a much newer branch, and we were able to sit outside in the lovely summer sun.

Food and service were good all round, and luckily there were no issues with the size of the chicken breasts today. I would definitely recommend this as the premier Nando's experience in Bath!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

Date of Last Visit:

Saturday, September 22, 2018

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I had an incredible experience with one of your members of staff, Hannah was lovely to me and very accommodating! My experience was made 10x better just from her customer service.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

A few tables occupied

Date of Last Visit:

Thursday, March 1, 2018

Time of Day:

Weekday Lunch

Rating:

4.13 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

It was the dawn of the Beast from the East. Snow finally arrived in Bath and as I sat looking out into the cold and white streets I thought: "Do you know what would make this day better? A cheeky Nando's to warm things up!" So, I put on a few layers, grabbed a book and went to Nando's by myself. I think that was the first time I've eaten at a restaurant by myself but it was quite refreshing. I decided to finally try what Nando's is famous for, it's chicken!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Friday, July 21, 2017

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Our waiter (Marco or something like that?) was fantastic and gorgeous. He couldn't do enough and was a very pleasant man. The food was great probably the best Nando's I have ever visited. I will be back in the future to visit Marco as he genuinely made my day with how courteous he was. Big love to Marco and all the other staff.

How Helpful?:

Author:

Pompey Ranger

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Thursday, November 28, 2013

Time of Day:

Weekday Lunch

Rating:

3.5 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This store is in some old arches next to the Railway station on what was once Brunel square with the typical Bath stone walls and ceilings along with a lot of feature artwork and a small outside seating area at the front. Having the corner unit means half is in the original arches which makes it have more character and also a lot more indoor space.

How Helpful?:

Author:

Marc RYN

Number of Visits:

This was my first visit

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Friday, November 1, 2013

Time of Day:

Weekday Lunch

Rating:

2.25 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

1 (Very dirty, nothing on walls, I wanted to leave!)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Having visited James Street Nando's two days before, it was time to check out the newer restaurant before heading back to London. This is a very interesting Nando's with lots of unique features but my Friday lunchtime experience was overshadowed by some negligent staff and a first for me at Nando's: drips coming down from the ceiling to interrupt the meal.

How Helpful?:

Author:

SVC

Number of Visits:

This was my first visit

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Friday, November 1, 2013

Time of Day:

Weekday Lunch

Rating:

1.88 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I didn't like that none of the Nando's logos were present. I didn't enjoy the waiting time before we were able to enter. I didn't enjoy the cramped table location. I was shocked to find a cascade of smelly water dripping from the ceiling onto my head and food. One ice cold droplet even fell down my back. How could I possibly focus on my newly updated medium chicken status whilst shivering to my core?!

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Thursday, June 20, 2013

Time of Day:

Weekday Dinner

Rating:

2.75 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This Nando's is in the new Bath Vaults re-development and is located within one of the old railway arches. Now, I like my history, so to see Isambard Kingdom Brunel’s original vision restored to reveal the Bath stone structure, is fantastic. Not just in Nando's, but throughout the development, new Bath stone and minimal steel supports seem to have been used to emphasise the original masonry.

How Helpful?:

Author:

Emma Hall

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Thursday, April 18, 2013

Time of Day:

Weekday Dinner

Rating:

3.88 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The decor is fantastic, I love the way they have still kept the bare walls of the vault. Even if its busy you still feel like you have your own space tucked away. Loved it!

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