Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food:
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
I had a very disappointing experience at Nando’s today, which is unusual for me as I’ve never had a bad experience here before.
I was served by Angela, who was extremely rude. When I approached the till, I was ignored. About a minute later, she looked at me with a rude expression and simply waited for me to give my order, no greeting, no “how can I help,” nothing at all.