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York - Monks Cross - Anonymous Review
How Helpful?:
Number of Visits:
50+
How Busy?:
Half Full
Date of Last Visit:
Thursday, July 23, 2026
Time of Day:
Weekday Dinner
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:
We ordered chicken wings, a half chicken with PERi chips, and a Sunset Burger with chips. Unfortunately, the food was extremely disappointing. It arrived cold, the chips were cold, the burger bun was burnt, and the meal overall was poor quality. It was by far the worst Nando’s experience we’ve ever had.
While we were there, most of the staff were sitting together at one table eating their meal, with only three other members of staff working. The restaurant didn’t seem to be focused on serving customers.
We spent over £50 and left feeling really disappointed. We’ve eaten at 19 different Nando’s restaurants over the years because it’s my son’s favourite, but after this experience we won’t be returning to this one.
Please do something about it, as the standard was nowhere near what we’ve come to expect from Nando’s. I'm sure it was the manager who brought the food over we left after 20 mins of being in there
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