York - City Centre - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, June 11, 2018
Time of Day: 
Weekday Lunch
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I stood at the till and had to wait for the team member to finish my drink before she acknowledged me. Then was told it would be another 10 minutes despite ordering online at 7pm to collect at 7.45. Very rude, and one of the chefs also was very abrupt and said "it's ok, you can park outside if you need to wait..."

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