Wolverhampton - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, August 10, 2017
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Well, this was our first time at the Wolverhampton Nandos.
Waited quite a while for someone to welcome us and offer us a table. It was not busy at this time either but it was ok. Eventually we were seated.
Ordered our food and mine was the very hot half a chicken.. After the food arrived and I started to eat it, I noticed the chicken was not "very hot" like I stated when I ordered. Had a word with Lesley (hope I've spelt her name correctly) a lovely lady who came over to see what the problem was. She offered to refresh my whole meal and she ensured it was most definitely "burning" with pepper like I asked her for. She asked for my preference before going ahead with my meal.. She was ever so attentive and also gave me some extra chips which i thought was fantastic and she apologised for the meal. Had to let her know she was fantastic. Will be visiting again and thank you again Lesley!

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