Walton On Thames - Ben Hussenet Review

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How Helpful?: 
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Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, December 24, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My family and I went into Nando's on Christmas Eve like most years. We were served by a guy called David and his service was phenomenal, not begin with. Very friendly and meant well. After a while he kept coming to our table to be friendly and welcoming but it began to get a bit tiresome and uncomfortable. We had to send back a Lemon & Herb Pitta as it was certainly not a Lemon & Herb. It took 35 mins to get a fresh pitta cooked by which time the rest of us had finished our meal. The manager was excellent and chased up the replacement food and gave us complementary deserts and a glass of wine. Over all it was another lovely visit, I just wish we wouldn't have had to wait so long for a single piece of chicken to be cooked and that the services wasn't so over powering during our whole meal.

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