Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
3 (10 - 15 mins - Nando's average)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
Baffled to be asked what was wrong with our food, when getting a partial refund for an allergy order that was one the pass for 30mins only to then be wrong and had to be remade, meaning that my husband's order continued to sit on the pass and when it did get served? Stone cold. He didn't want to complain or send it back as we could see lots of others also waiting over an hour for their food...that they could also see sit dying on the pass!