Thurrock - Lakeside Retail Park - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, August 6, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The drinks machine is broken and the staff refused to give an alternative. asked for a refund and they only gave us an option to refund £1.20????? very disappointing service! Lady manager is rude and did not even apologised!!!!very disappointing. Even staff cleaning the table kept asking for us to hand in the plates, cutleries etc. Migt as well clean the table myself! such a bad service!!!

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