Tamworth - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, April 13, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After being told the wait for a table was 40mins we decided to order and takeaway which was a 25min wait. We waited opposite the tills for 50mins. Not one member of staff asked if we were okay, very poor customer service. We asked at the till and we were told our food had been waiting for 35mins at the collection desk. Clearly the staff don’t have any communication skills or any skills in customer service. Extremely disappointed.

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