Tamworth - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, February 19, 2020
Time of Day: 
Weekday Lunch
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not greeted on arrival, seated ourselves
Ordered food after a 5 min wait at counter no one in front of us I counted 9 members of staff and not 1 greeted us
Upon ordering we were given dirty glasses that my 16 year old daughter had to wash out before we filled up
Food came and both girls food was wrong - they took it back to counter a further 5 mins before someone greeted them both standing at counter with their food
Then it was under the heater fir a further 7 mins before it was bought to us
This time orders correct but the mash was very dry and stuck to the dish I had eaten my meal by the time there’s had come back to the table and this was supposed to be a half term treat as a family meal
Not the sort of standards I would expect from a Nando’s visit that cost me £40
Very disappointed overall with service and food
Not asked how food was at any point.

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