Sunderland - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Empty
Date of Last Visit: 
Sunday, August 18, 2019
Time of Day: 
Weekday Lunch
Rating: 
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered a Full Chicken Meal for £21, had 2 bites and asked to speak to manager to let them know that the Chicken was dry. Manager offered to change the chicken to a dessert (God knows how she got the idea to replace a dry chicken with Dessert). At least expect better customer service when they cant do anything about food. Came back hungry and £21 in bin.

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