Stevenage - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 3 (2 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, March 30, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Quite disappointing approx 10 members of staff mainly chatting to each other. Many of the girls had long hair swishing around in the food prep area. Floor dirty. Tables dirty. Beer warm. Food sat on the hot plate for approx 7-10 mins before it was bought to our table hence luke warm food. No one asked how our meal was the chicken remained on our table throughout the meal. Chef licking his fingers, coughing on hands and not washing his hands before handling food. Only one person working on the till taking orders. Staff were served quicker than the customers.

This store needs to sort itself out and get its act together!

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