Stafford

Average Rating: 
4.31 / 5

Staff: 
Average: 4.8 (12 votes)
Speed: 
Average: 4.8 (12 votes)
Decoration: 
Average: 4.8 (12 votes)
Food: 
Average: 4.8 (12 votes)
Bridge Street
Riverside Shopping Centre
ST16 2HQ
01785 223 985
Halal: 
No
Nearby: 
Stafford train station is less than half a mile walk away. The Stafford Cinema (Apollo) is just outside the new complex. Stafford Castle is 1.5 miles away.
Parking: 
Parking is by way of two new car parks in the complex - Waterfront Multi-Storey and Riverside Undercroft. Waterfront is open Mon-Sat 6:30am-11:30pm, Sun 9am-6:30pm and Riverside is open Mon-Sat 7am-10pm, Sun 9am-6pm. Both charge 1hr/£1, 2hrs/£2, 3hrs/£3, 4hrs/£3.50, 5hrs/£4, 6hrs/£5, 7hrs/£6, 8hrs+/£8 Mon-Sat Mon-Sat open-6pm, Mon-Sat after 6pm it is £1 until close. Sun all day is £1.
Gallery
Photos submitted by: Anonymous (not verified)
Photos submitted by: RYN Admin
Photos submitted by: Ryan
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Tuesday, March 18, 2025
Time of Day: 
Weekday Lunch
Rating: 
1.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nandi’s Stafford staff you are so disappointing and your manager needs some serious customer services skills she lacks basic ones. From the start the lady at the till was so rude focusing on her conversation with other staff members not giving a care to us customers. The food was -0 my son being served raw chicken and yes I tried complaining and I got the most condescending response I have ever had. On toilets don’t get me started all I will say is use your toilet before visiting.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Tuesday, March 18, 2025
Time of Day: 
Weekday Lunch
Rating: 
1.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hi Nando’s UK am writing to report how disappointed I was actually appalled by how your Stafford branch is treating staff not to mention the lady manager who was at work yesterday treating me badly talking to me like a child in front of my children. I held back tears. This is the worst time I was treated in this branch never again will I visit. Please send your managers to customers service training and not speak down to people.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, May 23, 2023
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So this is a tricky one. Overall 3 stars is generous as the order was served incorrect meaning one dish needed remaking. Thus one of us had our food and the other had to wait for the dish to be recooked. We accept that this can happen. What happened next made me more dissatisfied. The remade food sat on the pass going cold while the young man that promised to get the correct food to us as fast as possible was dealing with a further complaint.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, May 23, 2023
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I just had 1/4 chicken lemon and herb, peri peri chips x2, pineapple and a bottomless drink. Was super satisfying, crispy hot chips with fluffy inside and chicken soft and tender with crispy skin and flavour. I was asked if I wanted the leg piece or the breast piece which I’ve never been asked before at Nandos which was nice, usually given random 1/4. The staff were extremely friendly and helpful! So nice! Very attentive.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, December 7, 2022
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Butterfly chicken

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, July 29, 2022
Time of Day: 
Weekday Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Sunset burger extra hot

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, May 18, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was blown away by Dennis’s exceptional customer service he made my evening very delightful !!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, May 14, 2022
Time of Day: 
Weekend Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food was sound. Staff was sound. Drinks were sound.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, September 22, 2020
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I would like to leave positive feedback after our visit to the Stafford restaurant yesterday. We really were impressed by how COVID-19 measures were put in place (ordering and paying by phone, table service only,..). We really felt safe! There is one thing to point out: only the guy in the entrance worn a mask, while the young lady who cleared the table was very close to us and did not wear a mask.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, March 29, 2018
Time of Day: 
Weekday Lunch
Rating: 
3.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Meal 1: Half Chicken/Hot sauce + garlic bread and chips
Meal 2: Butterfly breast/medium sauce + chips and coleslaw
Not convinced that the griddle was on/hot as the skin was cold and soggy. Sauce was sprayed on and hadn't been heated.
Chicken was very dry and I suspect left over from night before.
Garlic bread was way over cooked and must have been on a hotplate for ages (brown not yellow/buttery)

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, October 7, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

very nice calm place to visit ..food was very nice

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, April 8, 2017
Time of Day: 
Weekend Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a 1/4 Chicken Breast Medium with Peri Chips and Garlic Bread. Stafford is so lucky to have such a great, fresh Nando's. The food was amazing, I have been to numerous Nando's across the country and this one is my favourite. The staff are very polite and the speed of service is top notch. Well worth a visit. Lovely artwork inside and nice area outside for the warm weather.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, February 24, 2017
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Brilliant service and gorgeous food brilliant well done Nando's you are very polite and friendly

Marc RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, January 7, 2017
Time of Day: 
Weekend Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The FA Cup is a special competition that all Arsenal fans love and when we found out that we had drawn Preston away while at our Christmas Reviewer Dinner, we started making plans for the long trip up north instantly! A huge part of the planning came down to where a good stop would be around halfway, not too far out the way and at a Nando's that I hadn't previously visited. Stafford Nando's simply ticked all the boxes.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, November 27, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

James was very helpful, seated my family and I very quickly. He assisted us when our order got mixed up and got the right food to us as quickly as possible.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, November 27, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

All credit goes to a member off staff named James! More than willing to go the extra mile to help you out, very polite but is himself around customers because he joins in with jokes and banter around the table! Will defo be visiting again if all of the staff are as fun as James! I did ask for his Surname so i could write this review but all i can remember is that it began with a K, i hope this helps to give credit where it is deserved!

Ryan's picture
How Helpful?: 
Average: 5 (4 votes)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, November 16, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Well opening day of a new Nando's serving two new Xmas dishes? It'd be rude not to give it a whirl. The newest Nando's to open was in Stafford. It's located in a new Riverside complex and looks out on the River Sow. Parking is by way of two new car parks in the complex - Waterfront Multi-Storey and Riverside Undercroft. Waterfront is open Mon-Sat 6:30am-11:30pm, Sun 9am-6:30pm and Riverside is open Mon-Sat 7am-10pm, Sun 9am-6pm.