St Helens - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, September 9, 2025
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waitress rolling her eyes when we were placing the order. Items we requested were not put on.
Spoke to the manager who also recommended downloading the rewards for a free starter. Did so only for manager to say wings not on offer. I showed him the promo that said wings were on. He then went on to say as I had used my card 3 times the offer was invalid. I had only just downloaded it on his advice.
Is he being incentivised for customer sign ups ???
We have been coming here for years. Not anymore.

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