Springfield Lakes - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Sunday, January 12, 2025
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Returned chips as they just needed the peri peri seasoning. The manager on duty was chatting to a staff member saying we lied and swapped the chips ( fun fact we didn’t they made a mistake ) as my son walked past and heard it he said ah sorry that’s incorrect. The manager then proceeded to to be rude via looks and rant about us to staff. Absolutely disgraceful behaviour as a manager who is suppose to lead a team. Very poor and unprofessional to witness such sad managing. A reminder that she isn’t a leader.

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