Phoenix


Average Rating: 
3.25 / 5
ZA South Africa
Phoenix Plaza
19 Parthenon Street
031 507 5516


Parking: 
Nearby: 
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Wednesday, May 8, 2019
Time of Day: 
Weekday Dinner
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Wow! How appalling, first they told me they couldn't find my prfer yey customer care said my order went through and I received an sms
Then tjey tell me the time indicated on tje sms os false as their standard time is minimum 1 hour
The manager callled and asked me if the driver had arrived yet?! Obviously if I'm calling all the help lines I don't have my food
Thanks Nando's

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, April 2, 2018
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

My family and visit nandos phoenix everyweek sometimes twice in that week,its because nandos there have all the qualites of making a customer happy and satisfied.we always leave nandos phoenix happy and with no complaints.friendly service and exceptional food.well done ohoenix nandos.