Phoenix - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Time of Day: 
Weekday Dinner
Date of Last Visit: 
Wednesday, May 8, 2019
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Wow! How appalling, first they told me they couldn't find my prfer yey customer care said my order went through and I received an sms
Then tjey tell me the time indicated on tje sms os false as their standard time is minimum 1 hour
The manager callled and asked me if the driver had arrived yet?! Obviously if I'm calling all the help lines I don't have my food
Thanks Nando's

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