Solihull

Average Rating: 
3.54 / 5

Staff: 
Average: 2 (3 votes)
Speed: 
Average: 2 (2 votes)
Decoration: 
Average: 2 (2 votes)
Food: 
Average: 3 (2 votes)
42 Mill Lane Arcade
Touchwood
B91 3GS
0121 711 2505
Nearby: 
Parking: 
Gallery
Photos submitted by: Pompey Ranger
Photos submitted by: RYN Admin
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 21, 2022
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had to ask where part of my meal was as it came without. My “mild” chicken was so spicy it made me gag. Asked for different piece of chicken for it to come out in a completely different sauce but just as spicy. To be told I was in the wrong it was definitely mild…..it really wasn’t mild. My husband that eats spicy food everyday even said it was spicy to him. Manager was quite rude, saw her speaking to delivery drivers like they were beneath her too. Won’t be coming back.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, December 29, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff were rude and unhelpful.
Didn't have all food on menu
Wrong food delivered to table had to send back when it was returned it was undercooked.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Thursday, February 7, 2019
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had rang ahead to ask if they could facilitate a party of 9 so they said couldn’t book but they would be able to seat us at allocated time. Arrived well ahead of our time but we had to wait an hour & half as the only table they could seat us on had another family on it. They had finished their meal but no staff advised them that another family was waiting so we ended up waiting an extra half hour as a result.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, October 24, 2015
Time of Day: 
Weekend Lunch
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Although it was very busy and there was a 20-25 minute wait on the food it was worth the wait the food was lovely the staff were very friendly they came and asked if we needed anything and despite it being very busy they came over to make sure if everything was ok with our meals. The food was perfect deffinatly worth the wait.

physicslad's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
physicslad
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, July 31, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A good dinner from a decent branch. This nandos can get extremely busy but the staff always deal with it well. The food came out a little on the cold side but was accepatable. The perinaise was forgotten which seems to happen more times than not... The tables were clean however and the staff friendly. My friend seems to enjoy their portobello mushroom pitta, the low cal veggie option! Halloumi cheese was tasty!

Pompey Ranger's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, July 11, 2014
Time of Day: 
Weekend Lunch
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is in the Touchwood shopping centre in the middle of Solihull surrounded by shops and other food places. Parking was quite expensive at about £2:40 for 2 hours and in a confusing layout. The store opens up into the complex by means of large doors that open up leaving just a centre pillar. It had a ok amount of art work on the walls. There were tables and chairs in the middle at the front and booths along the left.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, January 3, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After a 20 minute bus ride from my home to solihull I took my 2 year old daughter for her first ever nandos experience. We were greater by friendly staff who sat us at a comfy booth :) we sat down to order my daughter had something from the nandinos menu (the chicken breast strips, saucy veg & chips) and I have my favourite single chicken burger medium with spicy rice and chips.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
Date of Last Visit: 
Monday, February 14, 2011
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

loving the new interior! loads of other restaurants around but it's always going to be nandos! cinema near by so good chilled night out. loveitloveitloveit!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
2-5
Date of Last Visit: 
Wednesday, September 8, 2010
Rating: 
3.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After 6pm, parking costs only £1 for an unlimited duration!

The shopping centre offers various attractions such as a Cineworld cinema and Borders book shop. There is also a bar lounge nearby which I would fully recommend for a relaxing post-Nando's drink.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
Date of Last Visit: 
Tuesday, July 14, 2009
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

cinema 30 seconds' walk from the restuarant, train station 5 minute walk, parking is 2 minute walk.

best food goin :D
there is no better than Nandos'

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 28, 2008
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Have been to this Nando's a few times - and from what I hear it has been refurbished over the past couple years. It was in need of a facelift - even if just few some new lighting as I felt it was always a little dark. It was busy each time I went, so a good bustling atmosphere - and even though it was busy, there was very little wait to be seated, order and have the food delivered. Full selection of sauces and cutlery too - so clearly a branch that can cope with a high footfall.