Rotherham - Parkgate - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 1, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered sweet potato wedges as s side. The plate was warm but the wedges were actually cold, not even left to cool but like they had just been defrosted. Told staff and they returned the same plate which had just been microwaved and not freshly cooked.

Thought I had better check my chicken which looked cooked but was cold and had failed being reheated. Told staff and they left me with my plate of cold chicken, salad and corn on the cob and returned 10 mins later with a just cooked chicken. This would have been great if the rest of my family had not finished theirs already and the rest of my order was cold. Why not replace the whole plate of food?

Staff apologised but didn't take anything off my bill or offer refund, desserts, drinks.

As a result definitely striking this one off my list...very disappointed :-(

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