Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
Lady at the reception who we were told was manager, was very rude to us. She lacks basic manners and etiquette to deal with customers. She gave preference to customers behind us.She treated us as if we are standing in queue for handouts. There was no apologies no remorse. She needs retraining.