Romford

Average Rating:

3.31 / 5

Staff:

Speed:

Decoration:

Food:

The Brewery

Romford

RM1 1AU

01708 733697

Nearby:

Parking:

Gallery

Photos submitted by: Ryan

Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Sunday, August 18, 2019

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

2.5 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I visited this store first time with my family. I ordered couple fo bennie burgers and veg cataplan for me. All my family members got their meal but I didn't receive mine, asked one of the members of staff he said few minutes. After couple of minutes a manager came and said they haven't go one of the ingredient in mu dish but said I won't affect the taste of the dish. I believed him and didn't cancel my order.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

Date of Last Visit:

Saturday, August 10, 2019

Time of Day:

Weekday Dinner

Rating:

1.88 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I hated my experience at Nando’s, never going here again waited over an hour for my sweet corn and the customer service from the workers was appalling. I don’t even wish my experience on my worst enemy

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

5-10

How Busy?:

Half Full

Date of Last Visit:

Sunday, June 2, 2019

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.88 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Kasia was very friendly and kept asking if everything was okay/ needed anything

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, May 29, 2018

Time of Day:

Weekday Lunch

Rating:

3.25 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I are the 4 thighs with Skin and 2 regular sides and my daughter had the kids meal although she didn't complain she loved her food as kids will , however my food was complete and utter rubbish , I've been here before but I've never had to complain about my food before, Kasia the lady th3y served me was lovely unfortunately she couldn't help the food !!!!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Friday, December 29, 2017

Time of Day:

Weekday Lunch

Rating:

2.75 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

It was vegertian food basically a patty in a bun but took 30min for it to arrive. The burger was hard and the mushroom was just dripping.

How Helpful?:

Author:

Gerry Louis

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Monday, November 7, 2016

Time of Day:

Weekday Lunch

Rating:

3.88 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The first time I came to this branch it was closed due to technical issues the same day I went to Hornchurch. Such a long journey and I couldn't even go to another Nandos that day as it was dark and cold. This time I was in luck, the branch was open the only problem was the lift not working and taking me to the wrong floor so I had to get the stairs in the end.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

How Busy?:

Half Full

Date of Last Visit:

Sunday, August 2, 2015

Time of Day:

Weekend Lunch

Rating:

3.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

We were seated quickly, the person showing us our seats was friendly enough.
Food was good, myself and my sister both enjoyed our meal with no worries.
Staff were very polite and we will go back again !

How Helpful?:

Author:

Deepa Laxman

Number of Visits:

This was my first visit

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Saturday, October 11, 2014

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

2.25 / 5

Friendliness of Staff:

2 (Quite rude, ignored me as they walked past)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Between three people we had ordered the following:
Starters -
Hummus
Olives
Garlic bread
Main course -
Half chicken hot with Spicy rice and coleslaw
Quarter chicken with coleslaw
Chicken burger with chips and garlic bread
Drinks -
Two bottomless
And Rubro

How Helpful?:

Author:

joel.kara

Number of Visits:

10-50

How Busy?:

Half Full

Date of Last Visit:

Thursday, November 28, 2013

Time of Day:

Weekday Dinner

Rating:

3.5 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Brought the mains about 1 minute after I had received my started (hummus and pitta). The rice was so poor it tasted like plastic and the burger lacked sauce.

Staff were good, but noticed there has been a change recently, and there weren't many familiar faces!

Other than that, a standard trip to Romford Nando's.

How Helpful?:

Author:

Christopher Poole

Number of Visits:

This was my first visit

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Thursday, March 28, 2013

Time of Day:

Weekday Dinner

Rating:

3.25 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Butterfly chicken breast mango and lime
Luso beans
Soft drink
£12.70

How Helpful?:

Author:

Archive

Number of Visits:

2-5

How Busy?:

Almost Full

Date of Last Visit:

Saturday, February 25, 2012

Time of Day:

Weekend Lunch

Rating:

4.63 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

i was really impress with the staffs in romford nandos,especially one staff lady serve me with a good customer serivce which i was so happy,she was called shirley she gave me the spirit of nandos well done and also one guy called adam was so helpful.romford nandos is the best we will go there again.keep it up.nandos.staffs so friendly and politely.

How Helpful?:

Author:

Will Bone

Number of Visits:

2-5

How Busy?:

Almost Full

Date of Last Visit:

Saturday, February 25, 2012

Time of Day:

Weekend Lunch

Rating:

3.5 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This was my second visit to Romford (first visit must have been around 10 years ago which also happened to be my first ever Nando's visit!). I had arrived some 30 minutes late due to traffic so my friends had luckily queued up and were already sat waiting at a table. The restaurant appeared very busy with people waiting and all tables occupied although as we were seated upstairs it didn't seem as chaotic.

How Helpful?:

Author:

Archive

Number of Visits:

This was my first visit

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Friday, February 24, 2012

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.38 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

friday was a busy evening when i got there with my family we were sitted and was asked if quene and order our meal,we had a good service in romford especially there was a tall black lady who she served me on the till and was very friendly and polite,my family and i really enjoy the food so much that we will been coming more often to romford to eat.all staffs were so friendly and polite to us.the enviorment in nandos was good,good music as well,keep it up nandos.

How Helpful?:

Author:

James RYN

Number of Visits:

This was my first visit

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Sunday, January 15, 2012

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.25 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Romford Nando's is set in quite a nice amusement complex, with a massive car park attached. It reminded me quite a bit of the Galleria in Hatfield, with parking outside as well as inside. You can also see the Nando's from a distance as you approach, which is a nice touch, and something which should be on every horizon in my opinion!

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, December 13, 2011

Time of Day:

Weekday Dinner

Rating:

3.75 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

In Thurrock and the QE2 bridge was closed... so no Bluewater for me - so a little detour up to Romford for a trip to The Brewery retail/leisure park. The Brewery has over a thousand cheap parking spaces, free on Sunday. I was there for 1 hour 15 minutes and paid £1.50. Nando's is upstairs, so head for the Upper Level parking. The Brewery Parking is well signposted from 2 miles out - so easy to find too. DOn't follow Sat Nav to this post code, follow the road signs instead.

How Helpful?:

Author:

Archive

Number of Visits:

10-50

How Busy?:

Up to 10 minute wait

Date of Last Visit:

Sunday, December 11, 2011

Time of Day:

Weekday Lunch

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Even though the store was very busy all the staff seemed to be happy to help us, the food as ever was amazing and the manager Paul was such a star. Can't wait to return.... Well done nando's Romford....

How Helpful?:

Author:

joel.kara

Number of Visits:

5-10

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Monday, May 2, 2011

Time of Day:

Weekday Dinner

Rating:

3.88 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Enjoyable visiting considering how busy the restaurant was. 2 friends and I arrived at 7 and had to wait 15 minutes (which wasn't so bad considering it was a bank holiday). Staff were fairly friendly, and the restaurant was nice. This Nandos is two floors, which isn't a regular thing, but it worked quite nicely.

How Helpful?:

Author:

Archive

Number of Visits:

2-5

Date of Last Visit:

Thursday, January 6, 2011

Rating:

3.5 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Music wasn't too loud or too quiet, contributed to the atmosphere of the night but did let us enjoy conversation.

Staff were not particularly friendly but were polite and gave us everything we needed. We didn't need to park nearby but if we did there is a large carpark immediately outside and a cinema almost next to it. I enjoyed reading the story of the nando's cockerel while waiting to order and thought it was a very unique thing to put on the wall and was interesting.

How Helpful?:

Author:

joel.kara

Number of Visits:

2-5

Date of Last Visit:

Wednesday, August 11, 2010

Time of Day:

Weekday Lunch

Rating:

3.88 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Staff were very welcoming, even though one or two had slight attitudes. The restaurant layout was a bit strange with an upstairs, a downstairs and a small isolated section. Could also do with more lighting. The food, like all Nando's, was great and reasonable.

How Helpful?:

Author:

Lozzy

Number of Visits:

5-10

Date of Last Visit:

Monday, December 28, 2009

Rating:

3.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Parking was £1 for 2 hours in The Brewery which seems reasonable to me.
The staff were overly friendly and insisted on asking us if we wanted anything else 3 times within the space of 2 minutes. The decor is a treat and the upstairs seating area is simply stunning.

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