Plymouth - Barbican - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, September 8, 2018
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me and my friends visited nando's very recently (i'm writing this with them now) . When we arrived, our standards were set to the normal as our visits to nandos always fulfill that. we are regular customers who always get outstanding food but not this time. when my friends chicken wrap arrived, there was only one piece of chicken visible in one of the halves of the wrap. the rest was laced into the other side so she might as well of had half as lettuce wrap. as well as this, when my creamy mash came, there was a black hair inbedded in there. The chicken wrap situation was thrown under the bus but when I spotted the hair I had to complain and I mentioned the wrap as well. nothing was done about the wrap but the mash was replaced. when my second batch of creamy mash came out of the oven, I clearly noticed that there was a burnt, crusty, potato perched in the corner of my dish. This is not acceptable and I shall be rethinking my next visit.

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