Old Street - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
Average: 1.5 (2 votes)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, April 12, 2016
Time of Day: 
Mid-afternoon or late evening
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store is a short 8 minute walk up from Old Street station amongst other eateries and opposite a Bavarian beer keller which looked very tempting. The store was quite empty when I arrived and there is a large hole at the front which allows natural light to drop down to the basement below. The seating looked smart and it was quite a spacious store with bright colours.

Main point of this store that sticks with me was the food. My chicken was burnt badly, where as i would normally remove the skin in these situations I found the burnt skin was welded onto the burnt chicken below and unmovable so i had to hack the top half a cm of chicken off and then cut across the grain of meat to cut away the dried out inedible edging. My haloumi bowl had more charred chicken discarded in it than there was dried out meat left on the disappointed carcass on my plate. When they did the check back and i pointed out i would have preferred not having my chicken burnt, it was suggested "did you ask for it well done at the till" in an accusing way that it was my fault. I had no idea that "1/4 chicken medium breast please" was code for please incinerate my chicken as a burnt offering until it is more dried out than Gandi's sandals and more charred than a bbq of charcoal. The vegetable medley was ok, the sweet potato wedges has a weird combination of being raw in the centre of some of the larger ones whilst charred on the coating of the smaller ones. Haloumi was nice!

A disappointing day for Nandos and i left with a greater appreciation that my local nandos at least know how to cook chicken even if Old street certainly don't and don't rectify the problem when they mess up.

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