Norwich - Red Lion - Anonymous Review

We were welcomed and taken to a table by a waiter named Will, he was polite and friendly. Once sat down he asked us if we'd been to a Nando's before, recommended dishes to try etc. We eventually went to order our food and were served by a young lady named Nomsa, she was very helpful and patient (kudos on the upselling - having worked at a Wetherspoons, I understand that add-ons are important to sales); she seemed to know the menu very well which made it a speedy and efficient service, I was also offered a Nandos loyalty card which I was happy to accept (obviously); Nomsa continued to explain how to register the card. The food arrived promptly - it was hot and by far the best Nando's that I have had as of yet. Again, Will was very helpful and offered to get us condiments or napkins, having been before, I had already raided the sauces and cutlery stand so declined polite fully. The restaurant and rest room facilities were spotless whilst the staff were dressed impeccably. When I had finished my meal, I asked to speak to a manager, they came over promptly and gave me the names of the staff that served me so that I could write this review. Overall, I was very impressed and will be visiting this Nandos again. Thank you for the great service and food!